The staff was very helpful. I had a blown fuse which prevented the trailer lights from working. The staff fixed the issue with my truck with no prompting. I also ended up needing a larger trailer and they made the swap super easy. Lastly, I have never pulled a trailer before and the attendant at the front desk came outside to help me safely back out the trailer. You have a great staff.WHITNEY C.
Moving Truck Rental in Macon, GA at U-Haul Moving & Storage at Gray Hwy
Macon, GA 31211
(N Of I-16)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Macon, GA 31211
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have chairs for customers to sit down while waitingTONJA C.
I had a hard time getting in touch with customer service because of the wait timeSANDRA W.
Great Service.JOEL D.
I advised that mileage was 43 miles more than what was listed before I left store. I was still charged for those miles. I had to take trip back to store to get refund. Something fishy is going on at this location, makes Uhaul look bad.Russ M.
Truck was padlocked and couldn't be used for 12 hours. Once store opened we were told to cut the lock off, but we were not credited for the time the truck couldn't be used. Therefore I had to pay another $100 bucks for 4 extra hours. Poor customer service in my opinion!James N.
Everything was fine thanksLARRY W.
Great receptioness!JEROME B.
Very friendly people and great customer serviceEDWARD F.
Hire more knowledgeable and friendly representatives.RONNIE S.
I wish the return procedure had been explain better. I did not understand that you had to send a photo of you odometer and gas reading until I got to the end, by that time I had already dropped the keys in the drop box.KERRELL T.
The owner/sales lady was very nice and helpful. She gave great serviceWALTER D.
Everything was very good.CLAIRE C.
I had the worst experience with the uhaul truck I rented from this location. I rent trucks 4-5 times a year. I rented a 26 foot truck to haul equipment. The truck's power steering didn't work, the tires were bad, the steering was loose, the headlights didn't work enough to illuminate the road ahead. We could barely see the the road and the lanes. The hand truck in the back wasn't secured so they tried to charge use for its use when we didn't even need it. When we returned the truck I told the clerk the issues and all he said was he already knew and it is what it is. He was dismissive and rude and clearly doesn't care about the safety of the customer or the quality of service or even the vehicle. I am hugely disappointed in the truck. It was a death trap.YASHKUMAR P.
Equipment was kinda not in good shape but still it's rideable and got the job done. The sale woman was nice and did everything to get me a truck when none that I want were not available. So I just want to say thank you.Baraka R.
The truck did not drive well. It needed maintenance.TONY C.
I received good hospitality and will recommend this location.GLORIA J.
I booked a truck on Uhaul.com and they sent me to a place that's closed. Luckily, I called the Gray Hwy store direct and they took care of me right away. This is the 3rd time I've used Uhaul at Gray Hwy in Macon and they do an outstanding job, not only in getting the job done right, but by having great communication and personality.JAMES W.
Excellent service and assistance!!! Super awesome staff!!NIKKI P.
When making the original reservation, I was quoted "$97 with everything included!" However, he failed to mention that taxes & fees were in fact not included. It was aggravating watching my total increase an extra $20-30. Then when I picked up the truck, I was told that I could drop it off at any location close to my home, but this information was wrong too. I wasted 30min trying to figure out the online return before giving up and going to the nearest uhaul storage center. I also learned that if I had left the truck anywhere other than this specific uhaul location, then I would have been charged TRIPLE the amount I paid simply because of FALSO information that uhaul employees freely spread. Also, they were not wearing masks even though we are in a pandemic.Violet I.
Leave detail instructions on where to drop key off since the gray hwy is expanding, another customer and I were confused about where to drop kep off.Chassidy B.
There is nothing that I can think of to improve service. The manager and staff were friendly, patient and informative. It was my first time renting at uhaul, and I will definitely be a repeat customer thanks to the quality service I received.SCOTT G.
NoneJOHN RAJ S.