When i made this reservation i wanted the pick up truck. The reason was to move a refrigerator to my sons house around the block, then take broken one off to the county landfill. As usual the particular vehicle i ordered wasnt available at that site nor a nearby site within radius. i was suggested and offered a 10 ft truck for the same cost. Thos truck doesn't include a loading ramp and the first to do so is a 15 ft. we played hell trying to load this heavy, tall wide refrigerator on the dolly to move. Almost an hour later it was loaded onto the truck and on the way. Now it was a little easier to get it unloaded. It was then we reloaded his old refrigerator to take to the landfill and could only just shove it out the back door onto the ground we were so tired. Had a loading ramp been on or included in this rental or even a heads ulp that it wasnt we would have been able to recoup a few extra sets of hands ahead of time to help us to load and unload these things. Im a 74 year old man in bad health with a bad back and my son who is in similar shape already at 41 with no strength whatsoever his way... not once was i asked what i was moving: 1 room, 2 rooms, boxes, furniture, or a whole house even. I say all this to say they upgraded me to a truck that was well maintained, and clean even well maintained. Honestly if my son hadnt have asked me did they want to know what you were moving when you made it online or whatever id never thought about past rentals either call or online. It has always been suggested a truck with the ramp for these kinds of appliances and such and i believe was then still way too big for a simple fridge but would have had half the headaches for an old man to move it then.... Thanks
Wilbur J.
Georgia Appliance Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lyons, GA 30436
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing everything was professional
Ronald L.Not enough parking and key drop box wasn't really noticeable.
Ashley G.Your online. It doesn't work . So that put me an the crew behind schedule. Than a very good customer service tech found a close uhaul with a human an wr was on an out in less than 30 minutes..
Glen M.This location is amazing! My second time dropping off here and receiving so much help customer service amazing . Great location 10/10 highly recommend this drop off location
Shalethia B.