Customer Reviews for Georgia Appliance Service
(U-Haul Neighborhood Dealer)

315 reviews

449 S State St   Lyons, GA 30436
(US 1)

(912) 526-3939

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 11 am - 2 pm
Special Operating Hours
  • 12/3/2021 - 12/4/2021: Closed

Services at this Location:

Contact Us

(912) 526-3939

449 S State St
Lyons, GA 30436
(US 1)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 11 am - 2 pm
Special Operating Hours
  • 12/3/2021 - 12/4/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
3.0

Customer did not leave a comment.

SARA G. 
Rating:
5.0

Customer did not leave a comment.

MELISSA C. 
Rating:
4.0

Owner and employees were very nice.

BRONNON W. 
Rating:
2.0

The rental location was unhelpful and they keyed in the gas upon pickup wrong. I returned the truck with more left in it than when I received it and was charged a fee and also for more gas. I called them and asked about this and he sent me pictures of the gauge which only proved me right. They misread the gauge when entering in the pickup information and it cost me 60 dollars. They were also very helpless when it came to answering question about how the U-Haul billing system works. Would not recommend or use this place again if it goes unsolved.

JAMES S. 
Rating:
4.0

Good

RANDY B. 
Rating:
3.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY J. 
Rating:
4.0

Truck had sand in the floorboard and was on 3/4 of a tank of gas when picked up

Randall S. 
Rating:
3.0

Mobile pickup is a waste of time.

Natasha M. 
Rating:
5.0

Customer did not leave a comment.

CHARLIE B. 
Rating:
5.0

Customer did not leave a comment.

RONNIE R. 
Rating:
5.0

Customer did not leave a comment.

WENDY M. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
3.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY T. 
Rating:
3.0

Could not read the receipt

JERALD C. 
Rating:
5.0

The whole experience was awesome Thank you so much

DYANNE S. 
Rating:
1.0

The rain wet all my stuff from a leak in the unit to the right. Nobody seems to care

ASHLEY A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
4.0

Service was prompt.

EDWARD B. 
Rating:
3.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Very helpful w any questions we had.

Wes C. 
Rating:
5.0

Customer did not leave a comment.

GEORGE C. 
Rating:
5.0

Customer did not leave a comment.

WENDELL H. 
Rating:
1.0

inside truck was dirty. did not have equipment i needed.

joyce K. 
Rating:
5.0

Mileage on the truck was wrong. We traveled 122 miles from Lyons, Ga to Valdosta, Ga but were billed for over 200 miles. Obviously the mileage at the beginning was incorrect. We ended up being charged an additional $43. Not happy.

Anthony M. 
Rating:
3.0

I don't want to be too harsh on this location because I dropped off after hours, however, it might be nice to list somewhere whenever someone is picking a drop off location that this site does not have the same amount of yard storage area as most others I've seen before. I felt horrible for having to back the trailer through some mud to leave it, but there was nowhere else visible that looked like an acceptable place to park it. Other than that, there were no issues. I just may have picked a different location for drop off had I known they were limited on space.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Carl H. 
Rating:
5.0

Customer did not leave a comment.

Carrie H. 
Rating:
1.0

Please place a "key drop box" on your front door for movers who come to your establishment after business hours

Christian D. 
Rating:
3.0

The person wasn't there said he would be back in a hour . Came back in an hour he was across the street getting coffee.

Russell W. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
2.0

We put gas back in the truck to where it was when we picked it up. Its little less then 1/2 a tank. I was never explained to out gas back in it but of course commons scene told me to. After we looked at paper we noticed they stated 5/8 of a tank( she folded the paper and handed it to me after I signed * I should have asked but I didn't have my reading glasses) qe were taken for a ride on this rental. They charged us for gas after we put gas in it so 159.00 us 30 in gas we put in. Never again would I use this place. Rip off.

Connie C. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Michelle D. 
Rating:
4.0

It was not clear where the truck should be parked. Fortunately someone there was going to park it in a better spot.

Anna P. 
Rating:
5.0

Just perfect

Ronnie S. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO S. 
Rating:
3.0

Customer did not leave a comment.

Randall P. 
Rating:
3.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

anne S. 
Rating:
5.0

Customer did not leave a comment.

Trierra W. 
Rating:
4.0

Customer did not leave a comment.

Willie C. 
Rating:
5.0

Customer did not leave a comment.

Rita N. 
Rating:
1.0

Customer did not leave a comment.

motasem M. 
Rating:
2.0

Clean and sanitize the truck so I won't have to do so.

Tony S. 
Rating:
5.0

Nothing. Everything was good.

ANDREW W. 
Rating:
3.0

The business had a lot of old machines out front and I did not feel safe in the enviroment.

Mae M. 
Rating:
3.0

Customer did not leave a comment.

Cecil S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
3.0

when I got the truck it had a lot of wet dirt on the inside and I had to clean a lot of it out.. unfortunately wasn't able to get all of it due to the size I got (26 foot) and I was in a rush to move.

Avdo O. 
Rating:
5.0

Customer did not leave a comment.

Brent K. 
Rating:
5.0

Very courteous, polite and professional staff.

Thomas J. 
Rating:
4.0

Customer did not leave a comment.

Neva F. 
Rating:
5.0

The owner was such a friendly person. We had the best service. Yes I would recommend this location. It is the best to me U-Haul service to rent. Thank you so much.

Joann O. 
Rating:
5.0

the Customer Service was Top Notch, the guy who helped me Friday morning was awesome, explained everything very well and was so easy to work with! Very Grateful for their help and if I ever need it again will definitely return and recommend to a friend!!!

William J. 
Rating:
5.0

Customer did not leave a comment.

Melissa F. 
Rating:
4.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Stefanie M. 
Rating:
4.0

Staff was great and Courteous

Stefanie M. 
Rating:
3.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Great rental

Ricky D. 
Rating:
5.0

Customer did not leave a comment.

Patrick P. 
Rating:
5.0

Nothing everything was good

Christeen P. 
Rating:
3.0

Customer did not leave a comment.

Wesley W. 
Rating:
5.0

Customer did not leave a comment.

Austin D. 
Rating:
5.0

Thanks for your help with our uhaul rental! Excellent service and very helpful!

Connie L. 
Rating:
5.0

Customer did not leave a comment.

LEA J. 
Rating:
3.0

Customer did not leave a comment.

Lea J. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Kenya G. 
Rating:
3.0

Customer did not leave a comment.

efrain G. 
Rating:
5.0

Good service

Micheal O. 
Rating:
5.0

Best service ever

LARRY P. 
Rating:
5.0

Best service always has what I need

Jerome J. 
Rating:
5.0

They are excellent

Jerome J. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

joyce K. 
Rating:
5.0

Above and beyond our normal experiences

Amy M. 
Rating:
5.0

As normal great service

LARRY P. 
Rating:
5.0

Same great service

Rod M. 
Rating:
4.0

Customer did not leave a comment.

connie L. 
Rating:
5.0

Customer did not leave a comment.

HAROLD B. 
Rating:
5.0

Best service in town

Justin P. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Everything was great very helpful

Devin G. 
Rating:
4.0

Customer did not leave a comment.

Donald B. 
Rating:
2.0

The man who I originally got the order from was nice but I feel like he treated me different due to me being female asking me questions he wouldn't normally do a guy. It could have just been just a feeling. He was kind and the only complaint really was he didn't ask me any questions and just assumed I was going one way so he ended up having to void and rerun my card. I wasn't mad. The guy who was there when I returned who helped me was awful. He was mean and short with me. I am a restaurant owner and I believe customer service is always important. Service with a Smile!!! He was just not a nice person. He has an awful attitude and a chip on his shoulder. He should not be allowed to help customers.

Christy C. 
Rating:
5.0

Good service again

Jerome J. 
Rating:
5.0

Customer did not leave a comment.

Jerome J. 
Rating:
5.0

As always great service

Jerome J. 
Rating:
1.0

The attendant was very rude and charged us for services we did not want. We reserved everything that we wanted but was charged for insurance we did not order. We did not receive our appliance dolly, which caused us to have difficulties in moving our appliances up 3 flights of stairs. I want a refund for the insurance that was placed on our reservation that we did not order online. My online order was quoted $200.12 with tow dolly and utility dolly. No insurance was selected.

Darrien B. 
Rating:
5.0

2nd time there lately always excellent service and very knowledgeable people

James L. 
Rating:
5.0

Customer did not leave a comment.

Justin P. 
Rating:
1.0

They completely messed up my order. Got 50.00 overcharged. They tried to correct it through customer service by adding 100 miles to my trip, however it was still a 50.00 loss because I didn't need the mileage. Used uhaul for many years, however I will NEVER use them again after this experience.

Erin B. 
Rating:
5.0

Customer did not leave a comment.

Otis G. 
Rating:
5.0

Customer did not leave a comment.

Jerome J. 
Rating:
5.0

Customer did not leave a comment.

Theresa M. 
No reviews have been submitted for this location.

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