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Danyelle R.
Customer Reviews for Georgia Appliance Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
George and the staff at Georgia appliance service was great to deal with. Thanks to their professional advice we got the trailer we needed. Everything worked out great!
Manuel G.Customer service was top notch! Easy return!
Ronald D.Friendly staff, ease of paperwork, pick up and drop off. Thanks
David J.When i made this reservation i wanted the pick up truck. The reason was to move a refrigerator to my sons house around the block, then take broken one off to the county landfill. As usual the particular vehicle i ordered wasnt available at that site nor a nearby site within radius. i was suggested and offered a 10 ft truck for the same cost. Thos truck doesn't include a loading ramp and the first to do so is a 15 ft. we played hell trying to load this heavy, tall wide refrigerator on the dolly to move. Almost an hour later it was loaded onto the truck and on the way. Now it was a little easier to get it unloaded. It was then we reloaded his old refrigerator to take to the landfill and could only just shove it out the back door onto the ground we were so tired. Had a loading ramp been on or included in this rental or even a heads ulp that it wasnt we would have been able to recoup a few extra sets of hands ahead of time to help us to load and unload these things. Im a 74 year old man in bad health with a bad back and my son who is in similar shape already at 41 with no strength whatsoever his way... not once was i asked what i was moving: 1 room, 2 rooms, boxes, furniture, or a whole house even. I say all this to say they upgraded me to a truck that was well maintained, and clean even well maintained. Honestly if my son hadnt have asked me did they want to know what you were moving when you made it online or whatever id never thought about past rentals either call or online. It has always been suggested a truck with the ramp for these kinds of appliances and such and i believe was then still way too big for a simple fridge but would have had half the headaches for an old man to move it then.... Thanks
Wilbur J.Nothing everything was professional
Ronald L.Not enough parking and key drop box wasn't really noticeable.
Ashley G.Your online. It doesn't work . So that put me an the crew behind schedule. Than a very good customer service tech found a close uhaul with a human an wr was on an out in less than 30 minutes..
Glen M.This location is amazing! My second time dropping off here and receiving so much help customer service amazing . Great location 10/10 highly recommend this drop off location
Shalethia B.The person left before I arrived, I had to get drop off instructions second hand
Andrew P.I really appreciate Uhaul for helping me out. I couldn't have done it without you.
cora C.Everything was great!
Beverly Y.The service was excellent.
Steven F.Ive had no problems making payments to keep this pick up. Is there a way I could rent at lower rate since I've had it over 10 days and plan on using it for another week ?
Marcos A.It was perfect for me
Jeffrey B.Great customer service - helped in the hookup and unhooking when returned - will definitely use this location again!
William F T.The proprietor was very helpful and kind. Thanks!
Charles R.The guy that was hooking the trailer up let the trailer roll into my tahoe causing a dent and breaking my rear windshield wiper. The owner said he would fix it to come up there Monday. I had something come up and wasn't able to make it Monday and when I showed up Tuesday the owner told me he was too busy to talk about it and then started treating me like shit bc I couldn't make it Monday. He then told me I could come Monday-Friday only and I asked him if he wanted me to get a price to fix it he told me I was too bring it to his body shop, he owns an appliance store not a body shop. He then proceeded to yell at me after I asked him to stop being an asshole to me. He was being very condescending and outright rude. My wife who was at least 60 yds from where we were could hear the man yelling at me. He was saying it was not his fault that my tahoe was damaged and that I could do it his way or deal with it. I have never been treated so poorly by someone who is the cause of the damage. I would never recommend anyone rent from this man who is degrading and treats people who he has wronged like garbage.
Edward E.Great customer service and efficient with the process.
Kory B.I had no problem what so ever Wouldn't change a thing
Timothy H.Bunch of good old boys, pleasant to engage with. Spirited.
EDWARD B.Na
Joan L.Good helpful personal friendly and courtesy of the upmost standards. I will jsetjemamy time I need j haul
Arthur T.Was very helpful.
DOROTHY A.Owner and employees were very nice.
BRONNON W.The rental location was unhelpful and they keyed in the gas upon pickup wrong. I returned the truck with more left in it than when I received it and was charged a fee and also for more gas. I called them and asked about this and he sent me pictures of the gauge which only proved me right. They misread the gauge when entering in the pickup information and it cost me 60 dollars. They were also very helpless when it came to answering question about how the U-Haul billing system works. Would not recommend or use this place again if it goes unsolved.
JAMES S.Good
RANDY B.Truck had sand in the floorboard and was on 3/4 of a tank of gas when picked up
Randall S.Mobile pickup is a waste of time.
Natasha M.Could not read the receipt
JERALD C.The whole experience was awesome Thank you so much
DYANNE S.The rain wet all my stuff from a leak in the unit to the right. Nobody seems to care
ASHLEY A.Service was prompt.
EDWARD B.Very helpful w any questions we had.
Wes C.inside truck was dirty. did not have equipment i needed.
joyce K.Mileage on the truck was wrong. We traveled 122 miles from Lyons, Ga to Valdosta, Ga but were billed for over 200 miles. Obviously the mileage at the beginning was incorrect. We ended up being charged an additional $43. Not happy.
Anthony M.I don't want to be too harsh on this location because I dropped off after hours, however, it might be nice to list somewhere whenever someone is picking a drop off location that this site does not have the same amount of yard storage area as most others I've seen before. I felt horrible for having to back the trailer through some mud to leave it, but there was nowhere else visible that looked like an acceptable place to park it. Other than that, there were no issues. I just may have picked a different location for drop off had I known they were limited on space.
ROBERT H.Please place a "key drop box" on your front door for movers who come to your establishment after business hours
Christian D.The person wasn't there said he would be back in a hour . Came back in an hour he was across the street getting coffee.
Russell W.We put gas back in the truck to where it was when we picked it up. Its little less then 1/2 a tank. I was never explained to out gas back in it but of course commons scene told me to. After we looked at paper we noticed they stated 5/8 of a tank( she folded the paper and handed it to me after I signed * I should have asked but I didn't have my reading glasses) qe were taken for a ride on this rental. They charged us for gas after we put gas in it so 159.00 us 30 in gas we put in. Never again would I use this place. Rip off.
Connie C.It was not clear where the truck should be parked. Fortunately someone there was going to park it in a better spot.
Anna P.Just perfect
Ronnie S.