Instead of sending Emails stating their pick up location has changed call the customer and see if maybe their needs have changed and discuss what location has what they need. I had gone without a truck for four and a half hours. With that, I had to pay more money out for my helpers, I didn't get all of my stuff moved with the truck and it made everything a HUGE MESS!!!
Nicole R.- Kentucky KY
- Louisville
- 40203
Moving Truck Rental in Louisville, KY at Master Phone
(Distribuidor de U-Haul del vecindario)
1508 W Broadway
Louisville,
KY
40203
Contáctanos
1508 W BroadwayLouisville, KY 40203
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 10 a. m. - 6 p. m.
- Vie.: 10 a. m. - 6:30 p. m.
- Sáb.: 10 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Louisville, KY 40203
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
- Rating:
- 1.0
The drop off location was 23 miles from where I had requested to drop off. It was in a terrible part of town and it was after hours. I'm an older lady and had another older lady with me. It cost an extra $10 in gas and I was charged extra for mileage for having to go out of my way. Very unhappy. Will never use uhaul again.
DENISE S.- Rating:
- 1.0
One of the worst customer experiences I've had in a while.
STEPHEN S.- Rating:
- 5.0
No coments
WILFREDO G.- Rating:
- 1.0
I reserved a 7am pickup that was switched to 10 am (opening time). When I came back at 10 the gentleman working couldn't find my reservation, when he found it, he claimed he didn't have a truck and it took me a full hour to get a truck and leave the property at 11 am. At this point I was 4 hours behind schedule and far less than pleased.
Paul M.- Rating:
- 3.0
I would be good if the attendant would be more up front in explaining the policy's and would make the adjustments when the truck is returned. I had to ask about the refund due me because I used less mileage than estimated when I rented the truck.
VERNESSA A.- Rating:
- 5.0
Great customer service.
DONNA B.- Rating:
- 4.0
None
Juliette H.- Rating:
- 5.0
Great job
Anthony J.- Rating:
- 4.0
The reason I'm giving the location an above average recommendation is because of the women who waited on me. She was very efficient and extremely helpful. I had preordered two dozen blankets and she had none. I was sent to another location and they had none. I finally drove to another part of town to get them. The truck and overall experience including the cost were exceptional. I would highly recommend uhaul and use them again. One others thing, the low deck design and twelve foot clearance make it extremely easy to gas up most anywhere.
Donald B.- Rating:
- 5.0
The owner was very nice and he was patient with the new employee he was training. It is nice to see a business owner with such values.
Joseph T.- Rating:
- 2.0
Owner over charged me for the truck. Charged me $80 for a 6ft truck that was suppose to be under $40 and on top of that was an hour late opening the shop. my pick up time was at 10:30 am, shop didn't even open until after 11am was suppose to open at 10am.
ALVIA T.- Rating:
- 1.0
Terrible on the phone customer service. Terrible experience. Off putting to be honest.
Oyinkansola A.- Rating:
- 5.0
An excellent all around experience.
james T.- Rating:
- 1.0
Dirty and rude no mask coughing and rubbing nose trailer turned out to leak Water on everything inside
christopher M.- Rating:
- 5.0
Drop off site employee was so nice. He was helpful and I would definitely recommend this location.
Valerie B.- Rating:
- 5.0
Great customer service He was closed and he opened the store back up to help me get checked out. That way I wasn't in the rain very much appreciated
CHRISTOPHER M.- Rating:
- 5.0
The man was very nice
barbara M.