I was charged the estimate amount upon pick up and the amount was different upon drop off but nothing was refunded. Charges weren't clear. Not sure how a rental that was 19.99 plus 16$ for insurance and 45 kms at .89 a km could come to 114. It was returned with no need to top up fuel either.Crystal M.
Blue J Convenience
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in London, ON N6E3P2
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- 3.5 Average Customer Rating
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Dirty windshield needed cleaning . Throw awsy empty bottles from cab.PATRICKG F.
Very friendly staff but it was a slow process. Equipment for booking the truck wasn't working so it had to be done on a laptopPeter C.
The fuel economy Guage in the vehicle was to say at the best not functional. It went up a quickly dropped back to zero then bounced up and down through out the trip both ways up to max back to zero.You never had a clue as to what was happening on fuel economy.GORDON R.
Terrible customer service Would only take a physical credit card not cash or debt unlike all other vendors I've used Unit was dirty in the back and cab Unit had a engine light on and could barely accelerate on highway 401 unloaded Terrible experience enough to not use uhaul in the future....I'd rather buy a trailerBradly O.