Customer service on phone and app need more improvement!Stephen B.
Moving Truck Rental in Lincoln, CA at East Avenue Self Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Lincoln, CA 95648
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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The online check in process is a hassle. I won't use it again. It could be that the connection was bad in that area...not sure. It kept dropping the information that i was putting in. It wouldn't load correctly. Took us about 20 minutes to check in.Tami M.
Excellent customer service and opened up earlier than posted. Very friendly. Great job!!!Paul G.
Excellent service, both checking out the vehicle as well as checking it back in. I would definitely recommend East Avenue UHaul! Thank you!JAN R.
Very professional, courteous, and friendly counter person. Hire more like the gentleman at this location.ROBERT K.
Had to drive over 50 miles to get thereMichael A.
The person that helped us was cordial & knowledgeable. Quick and easySANDRA B.
I love the people at the desk here --- always friendly & helpful!MARY O.
We picked up the truck and it was marked that the truck was full even though it wasn't. We were not walked to the truck to double check. My husband filled the truck a little more then it was and we still got charged because it was marked incorrectly. We will not be going back to a location that takes advantage of their customers.BREANNA R.
This is the best and easiest Uhaul! Great service!NINA J.
Worst experience I have ever had. Terrible customer service, truck, and had to drive an hour and a half out of my way to pick up truck with no compensation. I will never recommend this company to anyone.Joshua K.
Nothing that I can think of.VICKI V.
While the actual pick up process was fantastic, the reservation process was cumbersome. I was not able to reserve the truck I wanted at the time I wanted. I did not feel that the customer support team on the phone was willing to assist me in locating a truck that would be available for me when I needed it. With all that being said, Griffin was an amazing help at the E Ave U-Haul location. He was very accommodating and even gave me a call when the truck was dropped off so I could come pick up a bit earlier.SAM A.
I wish they were better about answering the phone.ADAM S.
Hector pdid a great job guiding me through the rental process helping me assess materials needed to complete my move successfully.BRUCE F.
Difficult parking, but very nice staff.Eric S.
Nothing that I could see. The trailer I rented was great and the agent was helpful. All in all, A+.Donald N.
I was treated with bad customer service and double charged. I am still waiting for this to be resolved.Michael L.
Everything was ready and waiting. The car dolly was another thing, I had a 9:00 am pick up time and the gate was locked. I finally reached someone who gave me the code to get in. I loaded it to the 26foot truck myself and left no paperwork, contract etc. That guy called me while I was driving home and wanted my card# I booked it on line and provided a card. The thing that sucks is it was only supposed to have been 55.00. He charged my card 90.00 and when it wasn't returned on 1-5-21 I was charged another 50.00. Not good.MICHAEL W.
Nothing to improve...Continue with your great service by always going beyond customer expectations.Herb P.
Nothing....Felix was professional, and gave detailed instructions for the whole process, and return of the rental. I would definitely use this location again for any rentals needed.DALE C.
Great customer service!GARY M.
Very professional and kind. Very informative..ðŸ˜MELODY W.
The uhaul office worker was helpful, friendly and knowledgeable.Michelle W.
I've now used this location a half dozen times. They are great! Quick, efficient and pleasant.DANIEL B.