There was a little bit of a back up inside, but I understand that happens. My issue was with the personnel outside. My loader came out with no pen and asked to borrow mine, and then took it. He was also on the phone with someone the entire time. The employee had one earbud in and was talking the entire time. After he left i checked inside the trailer, just for precaution, and there was dirt all pushed to the nose of the trailer, and trash paper in there as well. I didn't bother to ask him to clean it as he was long gone, and just swept it when i got home.
Wesley F.Moving Truck Rental in Las Vegas, NV at U-Haul Moving & Trailer Hitch Center of Las Vegas
1900 S Decatur Blvd
Las Vegas,
NV
89102
(Decatur and Oakey)
(Decatur and Oakey)
Services at this Location:
Contáctanos
1900 S Decatur BlvdLas Vegas, NV 89102
(Decatur and Oakey)
Services at this Location:
Location Hours
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Las Vegas, NV 89102
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
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Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Contenedores U-Box®
We ship across town or accross the world!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
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Enganches para remolque
U-Haul is North America's #1 hitch installer!
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Propano
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Thanks
Jaime Z.- Rating:
- 5.0
great location and friendly staff
AMADO S.- Rating:
- 5.0
24 hour service
Ruben T.- Rating:
- 1.0
Road side was 2 hours later than they promised
Johnny Y.- Rating:
- 5.0
Everything was great. I wouldn't use any other truck rental service after using U-Haul for our moves. Thank you.
Ricardo P.- Rating:
- 5.0
Nothing that I can suggest. All was good.
NORMA LEE T.- Rating:
- 5.0
Staff here are awesome
EVAN F.- Rating:
- 1.0
The truck was not ready, I used the app to pick it up early, followed all the instructions, and when I unlocked the key box there were no keys for the truck. Wasted 2 hours of my morning trying to find another truck.
Jack L.- Rating:
- 5.0
Super nice people. Made the process very easy. Also and probably most important they took the time to make sure everything was working and safe.
Mark C.- Rating:
- 5.0
Nothing it was simpkwxand quick.
LARRY G.- Rating:
- 5.0
When I for back to return the trailer I found our they never hooked up the lights so I drove around town for 3 hours or so with no blinker break lites nothing..... They need to slow down and pay attention a little better to detail and so do I I should have also checked no checks for brake lights or blinkers when getting the trailer they were kind of busy but still should be no excuse on their part or mine
Michael D.- Rating:
- 5.0
drop off point was extremely helpful in getting chain off...letting me park my vehicle there for a day until I got truck unloaded.
Mitchel L.- Rating:
- 1.0
Don't charge me double every single time. Charged twicne ecverytime I go here. Tired of having to call EVERYTIME TO GET MY MONEY
- Rating:
- 5.0
The personnel was great and super helpful. My only complaint was that I had to drive across town to pick up and drop off truck. Uhaul also sent me to a location to drop off truck that was not open for business yet. But the people at the location were great.
April P.- Rating:
- 4.0
Lady at the counter , who took over for the man who was helping us , was rude ! We are not from here and had no idea that there was a side street that we had to go onto to get our trailer and she was very rude when we asked her to explain what she meant .
LISA W.- Rating:
- 5.0
When you type your info on the Internet then pick the trailer that you want it deletes all of the information you typed in. Why can't you have a account saved On your website? Then pick a trailer, instead of going through pages of "do you want storage, Dolly's, help moving or your house remodeled."
Dino L.- Rating:
- 3.0
Customer service in the office wasn't very attentive or helpful when I was asking about the self pick up. Another rep was asking a question about her customer, so his attention was more to help her than me. He could've at least said," Let me help my colleague real fast." Or something to at least make me feel like I wasn't being ignored. I just went ahead and figured it out on my own. I ordered a dolly for the 2 days I had the truck, but there wasn't a dolly in the truck. I called uhaul as soon as I noticed there wasn't a dolly. The rep said she would take note of it. When I returned the truck I informed the rep who was doing the check out about the dolly situation. He said I shouldn't get charged for it. I received my receipt and seen the $14 charge for the dolly. Called and online chatted about the situation. They both said it's noted and someone from the store that I got the uhaul from should be contacting me within 72 hours. They contacted me the same day and told me they refunded me and sorry for the inconvenience. I received an email about my refund and it was only for one day + tax, which is $7 and some change. I replied to the email to inform them that I got charged for 2 days. I haven't heard back from them. I will be calling again tomorrow about my refund. Other than that, the truck itself drove good and didn't have any issues. The self service was pretty tedious, but was pretty cool once I figured it all out.
MICHELLE AILEEN V.- Rating:
- 5.0
Everyone was helpful, courteous, and friendly!!!
MICHAEL W.- Rating:
- 5.0
My go to uhaul.
Michael D.- Rating:
- 5.0
This is my go to location. I received the best C's Everytime
TINA H.- Rating:
- 5.0
Great customer service
Tina C.- Rating:
- 1.0
Remove third party companies if they won't have employees there so we can actually pick up the truck.
SANDRA MARIA C.- Rating:
- 5.0
When we returned the truck we were informed of a big issue with the truck we were given in Durant, OK on 3/27 @ 902am. We were shown the tire we drove from Durant, OK to Las Vegas, NV. This is very alarming when we saw the issue. The tire we were driving on all that way was not only bald, but was just about to bust!!! We were glad and thankful nothing happened and we were able to return the truck earlier than as reserved. For the reasons above I would ask that I would be refunded the extra time that I had paid for when I picked up the truck in Durant, OK on 3/27/21. PLEASE refund the amount to the same card as applied/pay with. If that is not possible PLEASE send a refund to the new address when I moved to: If you have any question or would like to see a picture of the tire when we returned the truck, I have one as well as the team members at the drop off location in Las Vegas, NV 89102 on 3/31@ about 300pm. Please advise of the out come of this big issue.
DEBORAH Z.- Rating:
- 1.0
The worse experience ever. My reservation was cancelled and nobody contacted me. I called and was rescheduled in another location. My pick up was at 6 am i had several problem with the online pick up the u-haul staff was there but nobody helped me because "we open at 7 and you have to do by yourself with your phone". NEVER AGAIN
SERGIO A.