We were charged way more than we were made aware of by the representative. This is not what we expected at all. This is just way too expensive, especially during this time. We wonâ€™t be using your services going forward because the additional charges are way too much.
Moving Truck Rental in Lakewood, WA at U-Haul of Lakewood
Moving to or from Lakewood, WA 98499? Get FREE truck rental rate quotes at U-Haul of Lakewood.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Lakewood
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lakewood, WA.
Cargo vans and pickup truck rentals in Lakewood, WA
U-Haul cargo van rentals and pickup trucks in Lakewood, WA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lakewood, WA 98499. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
Horrible customer service. Staff more interested in their cell phones than customers waiting in line. Very rood and seemed annoyed when I approached front desk to pick up my rental truck! I will not be returning to this location!
Better location so customers can have better parking; crossing a busy highway multiple times to park is not safe and a major inconvenience. Also, employees were rude and lacked professionalism.
One person in office. Need more staffing. Corporate U Haul call in on the same line as the public. The person at desk answered. I would think corporate would call the managers cell phone. Distracting. Person on desk handled situation well and finished taking care of me.
Great Service! Parking was limited and caused a small delay in return of equipment. Overall good experience!
I had reserved the truck for 9:00 am. I arrived at 9 and it took them 45 min to deal with 2 people in front of me and then get me my truck. When I disputed the mileage and gas amount on the online app, it said to see an associate. Since the associate that helped me seemed clueless, I just took lots of pictures and left the parking lot with the truck. When I returned the truck a few hours later, it was a different associate that helped me. There were excessive fees since it looked like I drove 25,000 miles. It turned out the first associate gave me the wrong key so I took the wrong truck which is why the mileage was so off. It took a long time to sort this mess out. I have problems every time I rent from UHaul.
Product and process knowledge is hit and miss at this location. I donâ€™t expect special treatment...but I do expect to be treated respectfully...which did not happen on this visit.
The lady that helped me was amazing! I didnâ€™t catch her name was she had her nose pierced and a low slickback!
Allowed mikes on picking up the truck was 51. This location upon dropping off charged me $21 for going over 30 miles. Need to be consistent with other locations. My contract allowed 51 miles. Should have been honored and the Spanaway location verified I shouldnâ€™t have been charged anything for going over.
The attendant was rude and I wasn't the only customer who expressed that opinion. The previous time I was there, to purchase supplies, I waited 10 minutes (along with other customers) before ANY UHaul representative walked up. Poorly managed location, in my opinion.
I originally ordered a 26' truck about 5 days prior to the day I needed it for my move. About 24 hours prior, I received a call confirming my order, but notifying me the truck I needed was extended and if I would be able to settle for a 20' truck. Then the day I arrived to pick up the truck, the 20' foot truck had a flat and there were no other trucks that size available, so I was asked if I could settle for a 15' truck, which I accepted because at the time I really had no choice. The staff was courteous, but it was very inconvenient to have to settle for a truck that was 11' smaller, required more trips than I intended, which then raised the cost on mileage and also extended my 24 hour need to about a 35 hour need, so a 2 day charge.
The Uhaul recommended mover Team that was "highly rated" caused damages to my home furniture and appliances and was very unprofessional, especially in a time of a Pandemic
I have been a customer at this location for 20 years. I tried the online service, which was cumbersome- and the staff on return took the key and insisted on emailing a receipt rather than checking out the vehicle with us. About 45 minutes after we left the lot we received the receipt with an unwarranted $35 cleaning fee. We also returned the tank with more fuel than on pick up. We will never use U-haul again if the 35 charges arenâ€™t removed.
I made an online reservation and had a confirmed pickup at a location (DuPont Heated Self Storage, 3400 International Place, DuPont, WA 9832607j which I discovered -upon my arrival- no longer leases U-Haul equipment. I was cordially directed by a telephone associate to an alternate, less convenient location and was able to pick up the originally reserved equipment. I was surprised that the associate at that location required TWO alternate points of contact. I have never encountered this at any other U-Haul location and question the requirementâ€™s legitimacy. The associate at this location also failed to inform me that nearby, off-site parking for my vehicle was available while I used the leased equipment. Upon equipment return I used the online return option, but was never greeted by an associate while I waited in the return lane, let alone offered any assistance.
I rented my truck for a lil over 3 hours. Turned it in all good right? NO ITS NOT. I Get a call the next day talking about I didnâ€™t return the truck I breached the contract n if I don't call them itâ€™s gonna be reported stolen. I call explain I turned it in they like oh ok youâ€™re good. NO I wasnâ€™t because I checked my final receipt and they charged me for two whole days when I didnâ€™t even use the truck for one whole day.
Everone was great, and I enjoyed the help from the ladies. Thank you.
Check engine light was on when picking up the truck.
The young lady in Tacoma was very helpfull , very professional, made the experience of moving and renting a very good experience Thank you from Terry and Michaele Lucas
Not have the site appear abandoned with only one attendant to fill propane, check in equipment and check it out. Dropping off after hours; when the site is not attended, would be wise.
The staff is friendly and inviting and helped me understand all I needed to know for the rental, thank you and I will definitely be back in the future
The lady at the front desk was very mean in tone, and she talks too fast. I dont know what her name was I just know that she's African American and a little heavyweight. I believe in being friendly to your customers not because you have to bit because you love what you do.
Great customer service.
I do not believe this location needs any improvements. The staff was the most friendliest and upbeat customer service oriented girls I have ever met they were kind from the beginning to the end. They even help me when I did not understand my bill so hats off to them thank you ladies and keep up the good work