Location fine, BUT the return process was cumbersome and not easy to navigate, lost the page several times when I went to retrieve the "security" code to be able to submit
Rick M.- Nueva York NY
- Lake Placid
- 12946
Moving Truck Rental in Lake Placid, NY at Lake Placid Self Storage
(Distribuidor de U-Haul del vecindario)
445 Old Military Rd
Lake Placid,
NY
12946
(Old Military Trnpyk)
(Old Military Trnpyk)
Contáctanos
445 Old Military RdLake Placid, NY 12946
(Old Military Trnpyk)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:15 a. m. - 4 p. m.
- Sáb.: 9:15 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lake Placid, NY 12946
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
- Rating:
- 4.0
Other than connecting via phone to coordinate times (my fault in misjudging distances), it was exceptionally smooth and easy. I had not realized we would be traveling back into NY to get the trailer so we were in the wrong place when we got the news and had to travel further than we imagined.
Mary I.- Rating:
- 1.0
I had a reservation to pick up in Plattsburgh NY and no truck was there. I had to then drive to Lake Placid NY where the trucks and office are in separate locations which no one informed me. So I then had to drive to the office to get the keys then go back to the other location to pick up the truck.
SEAN M.- Rating:
- 5.0
They are the absolute best U-Haul I have ever deal with! They are Great!!
Gary N.- Rating:
- 5.0
Very helpful owner and smooth process
DEBORAHL P.- Rating:
- 5.0
Engine service light came on after i stopped for gas prior return.. All good. Gas gauge was not full at pickup.. Maybe 3-4 gals short..i left it full.. Took pic closer to 3/4full than full after driving a few miles..
MICHAELJAMES M.- Rating:
- 2.0
Pick up in Lake placid was not at the address the agent told me when I made the reservation which led to us picking up the trailer an hour later then planned.
DONALDWILLIAM B.- Rating:
- 5.0
Nothing I can think of
SHAWN A.- Rating:
- 5.0
Dave was great!!
TYLERD C.- Rating:
- 5.0
Excellent service! Very impressed.
LISAGERALDINE W.- Rating:
- 3.0
The gps coordinates were off, so I had to call to pick up the truck.
Sabra W.- Rating:
- 5.0
Service and people(Dave) always great and accomdate needs with professional and return to rent a vehicle again. This may be 5-6 time of rental for short moves. Process to rent is fast and return//dropoff with ease. Will always use U-Haul for needs and LP Self Storage..
MICHAELJAMES M.- Rating:
- 4.0
The truck we used was in definite need of an alignment. The wheel had to basically be sideways in order to drive straight.
ERIKSOREN P.- Rating:
- 2.0
No boxes or pads offered. Very friendly staff. Helpful and kind. They are the only game in town, but were pleasant to work with and had a good attitude.
HOWARDSTEPHEN R.- Rating:
- 1.0
When I went to this location as explicitly indicated on your website, both your website and operators told me I was in the wrong place - even when I was sitting inside the vehicle I was supposed to pickup. Apparently, there are two UHaul locations but both use the “other†GPS location. Actually, the “other†UHaul location is so poorly marked, it's impossible to find. Please straighten this out or get a better setup. When I was dropped-off to pickup the vehicle, I had to wait outside in windy, 5-degree weather for more than an hour arguing with a series of your operators while standing next to the rental vehicle before someone finally was willing to check me in and allow me to leave. I lost my helper because of the delay. Please straighten out your Lake Placid location.
Michael F.- Rating:
- 3.0
After reserving a trailer 2 weeks prior to the day i was to pick it up, i was informed the day before that i would have to drive an extra 40 miles roundtrip, because it wasn't available at that particular site. In all my times dealing with customer service, I personally feel, they should have made arrangements to make sure the trailer was at the original site.They had plenty of time to accomodate me, as the reservation was sent in a timely manner.
Craig W.- Rating:
- 5.0
Really None on the Comments. Renting was easy. The pick up was also easy.
PETERM J.- Rating:
- 5.0
Clean equipment, no issues renting or returning
MARK B.- Rating:
- 3.0
Vehicle clearly hasn't been cleaned and likely not sanitized. And it was a challenge to do the mobile pick up with the trucks and the office in different locations on opposite sides of town. But the man I spoke with was very helpful.
JANELLEKATHRYN H.- Rating:
- 5.0
The Lake Placid NY Uhaul has been wonderful to us throughout the COVID Pandemic. Dave has always been available to assist us in our time of need. We so appreciate him and all he has done to make this difficult time a little easier to handle. Thank you, Sincerely, Adirondack Medical Center, Saranac Lake, NY
Adk M.- Rating:
- 1.0
There was nobody at the location and even though the truck that I was rented was there, I had to wait over an hour after my original rental time to pick up the truck. Even with the delay in picking up the truck, I still had to drop it off at the same time, which turned my eight hour rental into a six hour rental, which I only learned about the night before the rental. This experience has only deepened my hatred for moving, and if I ever have to move again, I will not be using U-Haul. I had to call the central office to pick up the truck because the app didn't register my location, and I had to call again to drop the truck off because the app never registered that I picked up the truck in the first place. U-Haul is a terrible service, and I will always regret giving this company my hard earned money. I will recommend this service to nobody.
William B.- Rating:
- 5.0
Very accommodating staff in Lake Placid. Eager to assist and ready to help. We are so happy that u-Haul have office in Lake Placid, NY. U-Haul vehicles in great shape, clean, affordable and ready. We will rent again only from U-Haul. Sincerely, Gordy Sheer 3 times Olympian, silver Olympic medalist.
Gordy S.- Rating:
- 5.0
Great service, friendly and knowable people at Lake Placid U-haul location.
Neven M.- Rating:
- 5.0
Bob and his team are great people. Rent several times a year, always pleased.
JIM K.- Rating:
- 5.0
everything was great and easy to use
brenda C.