Comentarios del cliente para Lake Placid Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lake Placid Self Storage

Grado total:

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David W. en

Grado:

El cliente no dejó un comentario.

Judith C. en

Grado:

This drop off place was not staffed and the drop off address (cited above) given is incorrect.

JOEL K. en

Grado:

Easy access for drop off

Joseph C. en

Grado:

El cliente no dejó un comentario.

AMANDA E. en

Grado:

El cliente no dejó un comentario.

kevin s. en

Grado:

El cliente no dejó un comentario.

Marsha R. en

Grado:

They are great in Lake Placid! Even rented to me on a Sunday when they aren't even open! So great! Will be using them again - and will do it through them instead of online - way more accommodating!!!!!!!!

Adirondack H. en

Grado:

Dave from your Lake Placid, New York store is the Best!!!

Aidan K. en

Grado:

Hard working crew, always willing to go miles to assist your needs. Bob Peacock crew assisted us to unload vehicle. thanks a million, I'm so glad that U-Haul have office in Lake Placid. Sincerely, Aidan Kelly - member of 2014 Olympic Luge Team.

Maria C. en

Grado:

The U-Haul website should let renters know in advance that the location to pick up the key is several miles from where the vehicles are located so that renters can allot enough time to complete the transaction. This is not the fault of the location.

Lory V. en

Grado:

El cliente no dejó un comentario.

SEAN F. en

Grado:

Filthy vehicle. Clueless unhelpful staff. Curious comments to me and my wife. Bizzaro land.

Kenneth K. en

Grado:

El cliente no dejó un comentario.

Dmitry F. en

Grado:

Great location, great people to work with. Always ready to assist, vehicles always clean, ready to go. We are USA Luge National Team relay only on U-Haul vehicles and services. U-Haul never turned us down with quality, reliability and support. 1998 Olympic Silver medalist Gordy Sheer

Judith W. en

Grado:

El cliente no dejó un comentario.

Gordon S. en

Grado:

El cliente no dejó un comentario.

Dmitry F. en

Grado:

Bob Peacock easy to work with. He is always ready to accommodate your needs way above what yo need. I'm thrilled that U-Haul have office in Lake Placid. Thanks to Bob and U-Haul for providing needed services in Lake Placid. USA Luge National Team appreciate very much. Sincerely, D

katherine b. en

Grado:

El cliente no dejó un comentario.

Todd C. en

Grado:

Bob is supper nice and accommodating He will take care of you

Elizabeth R. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

The drop off spot I was given has NO PROVISIONS for vehicle drop off. The store front was also a retail candle shop that was closed, even though I was there during business hours. The number on the door to call always went to busy (as in off the hook). I called the next day and had to hold for 15 minutes before the call was picked up. I had the West Coast rep tell me he had to call the East Coast rep (on hold again). The East Coast rep then sent me to the Regional office in Albany. The girl I spoke to there was wonderful and straightened all out. TERRIBLE COMMUNICATION.

Alec V. en

Grado:

Office and vehicles in separate locations. The rental office and the paperwork could best be described as bizarre. It’s like a chapter of a long forgotten, not well written book. The big Uhaul in the sky should pay a visit.

Adam W. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

Helpful when called for trailer and truck drop off instructions. No one on site. No one in office.

Arthur W. en

Grado:

El cliente no dejó un comentario.

james f. en

Grado:

Allows personal information to be sent to other people in spite of multiple warnings

Marleen B. en

Grado:

El cliente no dejó un comentario.

Victoria S. en

Grado:

El cliente no dejó un comentario.

nicole b. en

Grado:

This is NOT the drop off location and UHaul really should make that known on their website for people who do not know the area. I had to find the actual drop off location by using my brother's smart phone and going to the UHaul website for the Lake Placid location and reading a reviewer's comment. Google maps does not show the drop off site nor does a GPS. We went to the provided address first because duh. This is a storefront where you can rent a UHaul if they're open, or drop keys in the box, but it's not where they want the truck parked - there is no parking in front of this store. They were closed when we arrived. The store should have a sign telling people the drop off address. We looked it up like I said, but it shouldn't be that difficult for a customer; it should be clear and obvious. At the actual drop off location there is no office, no person to interact with, just a key drop box with instructions telling you to go to the UHaul app. The app instructions were minimal. I had no way of knowing if UHaul knew the day and time I left the truck, no confirmation number. A week later, I got a bill for an extra day charge. I used the truck for 1 day (allowed 2). WHY?? Isn't moving stressful enough? Please iron out some of these kinks for future customers' sanity.