there were some issues getting going. we booked a week in advance, we were told we would receive an email confirming the reservation and pick up location - we never did get this call or email. when we had not heard anything we called Waterloo (the place we originally booked the reservation) to confirm - we were told to pick it up in Waterloo. the day of the rental we went to Waterloo, at first they couldn't find our reservation, then they told us that we needed to go to Victoria and Charles in Kitchener. we went there, at first they couldn't find our reservation, then they sent us to Fairway Road to pick up the trailer. when we arrived there they at first couldn't find our reservation, then when they did they didn't want to rent us the blankets even though we had rented blankets three weeks earlier. we found out why nobody could initially find our reservation was because the first person (in Waterloo) had put our first name is as our last name. once we got though all this the rest of the rental went well including the drop off.
Alquiler de camión de mudanzas en Kitchener, ON en U-Haul Moving & Storage at Fairway Rd
¿Te mudas de o a Kitchener, ON N2C1X4? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage at Fairway Rd. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage at Fairway Rd
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Kitchener, ON.
Alquileres de vans de carga y pickup en Kitchener, ON
Los alquileres de van de carga y pickup U-Haul en Kitchener, ON son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Kitchener, ON N2C1X4. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
There needs to be a person answering the phone once all the automated system has been exhausted. We waited on the phone for over 30 minutes and no one would answer. Not acceptable. Exceptional service is when you can get a real person on the phone.
Great service. I always recommend this location to people looking for rental equipment.
Make clear the procedures for picking up additional equipment - you are often dealing with tired people and it wasn't obvious how I was to stop back at the office to get extra blankets and utility dolly etc so I didn't get or use them at all.
The office staff were well organized and extremely pleasant. The truck was ready and fuelled-up and with power strings and captain chairs. Returning the truck took five minutes and I just stayed in it until employees came out to check-it. Would definitely use this company again.
Absolute worst experience I have EVER had with a rental company. Customer service at the location itself was rude and argumentative and did absolutely nothing to help resolve the issue. Rented a moving truck to pick up a large purchase however due to snowy roads and the truck having bald tires ended up stuck on the side of the road. As per the Uhaul website i attempted to call the roadside assistance that I had paid for with my rental however due to high call volume after waiting on hold "for the next available attendant" for 20 min at a time was greeted with another msg saying "all our representatives are currently on another call, please call back later" the line then disconnected. Attempted that another 5 times before trying the office where I made the rental, after explaining the situation to them I was told my only option was to keep trying the roadside assistance number that continuously disconnected me. Again tried to explain that I had done that multiple times with no answer. I asked that they attempt to contact assistance for me but was met with more rude and sarcastic remarks without the slightest bit of compassion or responsibility. Four hours later, alone on the side of the road without the slightest bit of assistance or responsibility on part from the company itself, I was finally pulled out by a passer by who happened to have a wench. If you are looking for a company that will charge you for a rental but then literally leave you and the rental stranded on the side of the road then you have come to the right place. If you are looking for a company that will charge you for a truck with bald tires in the snow and customer service reps with attitude and no sense of responsibility, Uhaul Kitchener on Fairway Rd is the place for you. If i could rate 0 Stars, I would
Maybe a bit bigger lobby but everything was very good now as to getting my truck thay had it ready with the trailer hooked up to the truck and ready to go
I will not say why because your employee that threatened me has all my info, credit card, home address do I cant say any more. I will look for another rental company. I only rent 10 trucks a year so I guess I understand you have bullies working at that location.
the trucks steering was terrible, and a panel on the floor was lose causing a safety issue,, when i complained about the steering , i was told to call roadside assistance?? what fucking bullshit is that??? That truck should have never been rented!!!! Terrible experience, and i mentioned it all in your review! Unsafe Trucks!!
The in cab heater didn't work at all so it was very cold driving the truck, not to mention dangerous at times when the windshield would frost up as I was driving. I left this message with the contact person when dropping the truck off and think I should be compensated in some way for the inconvenience. Also, to pick and drop off the truck, I had to go to a distant location which added kilometres to my total cost. I would like to ensure I'm not paying for those kilometres. Thank you.
Staff were courteous, cheerful, knowledgeable, and eager to help. Fantastic team
most professional and courteous location i have used, even though there are several outlets nearer to me it is worth the extra 20km for the service!
Truck was very dusty but the costumes service of the location was great.
We had booked a pick up in Cambridge about 3 weeks in advance. We picked this location because is was convenient for us and we wanted to get packing ASAP on moving day. Around 4 pm the night before we got a call telling us we would have to pick up in Elmira about 50mins away. In the morning my husband drove to Elmira where he was informed that late the night before or early morning or something there must have been a text telling him to go to Kitchener to pickup. (So not getting this in time wasted our gas money, time etc) meaning we were 2 hours late getting the moving truck and thus putting out all the people we asked to help and making us later getting things done. We were really unimpressed.
Reservation problems. Truck not a available. Staff did resolve the problem in the end. General manager was extremely abrupt with us initially. Actually told us it was â€œnot her problemâ€. No one apologized. People on the phone at corporate were more helpful. We started out at kc convenience, were sent to fairway, back to kc convenience and then back to fairway. Unbelievable
while retruning the truck, i showed the fuel receipt to the employee and ask her to check the fuel level. He confirmed everything and said you will only get charged for the mileage and we will send you the final receipt over the email. Next day they charged me for the fuel and said the tank was not full. Unfortunatley i forgot to take the pcitures and retain my fuel receipt. Upon calling, they completely deny any conversation.... BIG LIARS, ALWAYS KEEP YOUR PICS AND RECEIPTS, lessons learnt. I will never go to that location again.
Each of the times I visited this location to purchase supplies, reserve a vehicle and even adjust my reservation, the staff were always friendly, pleasant and helpful. This is definitely a very nice location I would be happy to recommend.
I dont wish to get into it on this platform. I will however go to a further away location if it's even uhaul again.
Everything worked out perfectly.
everything was fine the truck the counter service were all good
Service was a little slow. Somewhat disorganized.
No improvements required - Brandy + Jason run a very tight ship!!!
Mark your parking lot and drop boxes better
I booked a dolly with a 10â€ truck and no one guided me to take a dolly from there. I wasn't known about this thing I thought they already put it in the truck but they didn't. I have to carry everything for moving. Also truck was not clean, and that too in a COVID situation.
Customer service and stop writing down wrong km