The tie rods or something in the frontend was bad and you had to steer about a half a turn of the steering wheel to get it to turn. You had to really work to keep it going straight. I complained (within 15 minutes of driving off with it) and was told it was the uhaul I rented, and they couldn't do anything. I could return it but would not receive a refund. I was moving I did not want to just return it, but it would have been nice to have a truck that worked correctly.
James Smith
Kingsport Pit Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingsport, TN 37660
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck was a little dirty inside but not a big deal. Truck ran great! We returned the truck with more gas then when we picked it up, would be nice to have a small refund for that. The man at the pick up spot was super nice and helpful as well. Thank you.
JASON DENTONThe price in reservation wasn't what I had to pay, maybe you should make sure price is correct to begin with cause 133 was not what I paid it was 293.
Jessica MorelockGreat Truck!
Ed WaldvogelExcellent experience. Office personnel was polite, and professional, and his knowledge of the business was extraordinary. The business was clean and orderly, and we certainly, will rent from this location again, and recommend this location for U-Haul over any other local ones. Outstanding, is the best word to sum everything up.
joan Moss