Just used the 24/7 drop box. Was surprised the next day to see a $27 fuel charge when we were very diligent to make sure fuel was accurate. Thankfully James had me take a picture when I picked the truck up and I also had a picture when I dropped it off. Called customer service and the representative took excellent care of us and reversed the charge once I sent the picture. Overall great experience though.
Richard P.
Kimberly Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kimberly, WI 54136
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Really do'nt have any suggestions. The location of rental pick-up in Kimberly, Wi. had the right personal to complete and close the transaction from start to finish. We were very satisfied with your standard of service. Txk again.
Bruce K.Uhaul was not prepared with the Appliance dolly for my order. Uhaul has failed to train the employees of the gas station where I picked up. They hate uhaul and don't know what they are doing either. It took over an hour for me to get the keys. I had to drive a separate trip to rent a dolly somewhere else. Such a Hassel! Train the people at the pick up locations.
Alycia V.go somewhere else
steve J.I recommend not adding something o to the order that wasn't told to the customer. I had a order setup online to pickup a truck, I did not want the safemove insurance so I didn't select it. When I went to pickup the truck the person in the store couldn't figure out how to do anything. He had the boss come out and he just remake the truck order and didn't tell me he added on the insurance. My total was 130$ over what is was suppose to be. Probably won't use the service again, that is basically theft
Jacob P.