I still have not received my $100 deposit back.Trevor A.
Kiefer Fast Stop LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Kiefer, OK 74041
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Locked my keys in the U-Haul while it was running. I was checking out using the mobile app. Stepped out of the U-Haul to take pictures. Locked the door out of habit. Took pictures of vehicle and checked out of the app. Then realized I locked keys in the truck. Called U-Haul roadside assistance was told i basically was out of luck. Because I was checked out. She gave me two options 1- let the vehicle sit and pay for the fuel to be replaced along with vehicle maintenance that may be needed. (Battery) But hope no one's breaks into and steals it 2- pay for it to get unlocked. I can't believe a company so big wouldn't do the right thing by a customer. I payed for additional coverage. I turned it in 12+ hours early. I work retail and have been in management for a long time. I understand policy's and procedures. But there is also the right way to do business. Not taking care of a customer who if I called two minutes earlier I'd been covered is absolutely unacceptable.Zachary P.
Love the no contact drop off & pick up. There was not much room to park it though! The lot could be biggerNoah W.
Maybe have an option to include some straps to secure cargo.COLTON N.
Everything was a great experienceHarleen R.