That app for checking in and out is TERRIBLY designed. It literally took 40 minutes to check the truck out of the lot. It's slow and takes so long to upload the required photos. I actually gave up on it checking the truck back IN and luckily the nice woman who runs the place happened to be there to just do it herself. The location is fantastic, they do a good job, so 5 stars for them. The app is far too slow to be useful. I filled out all the required information ahead of time the day before and had to do it all over again when I got there on that stupid app. Also I ordered a dolly for moving furniture and it wasn't in the truck.
Laura H
Walker And Walker Enterprises
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Kettering, OH 45419
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
It was a quick drop off with no issues and the employee was very nice and professional
Timothy FGreat picture experience
DAVID PSeveral problems with pick up. I called to verify that this location had the items we rented several days before scheduled pickup. The truck had arrived but our car trailer did not, neither did our moving blankets. The representative also did not adequately photograph the damage that was present on the truck or the gasoline level. I was charged later for these issues. Someone from another location brought the car trailer and did not go through the proper safety protocol regarding the hookup or to check that the lights worked on the trailer. Later, we discovered we had no brake lights or turn signal lights on the trailer.
BENJAMIN CVery nice employee's
MICHAEL G