App was not working. I had set up contactless pickup and it was not set up for that. App said it was not working due to maintenance and even so, the key was not in the truck even if it had been workingKyile F.
Moving Truck Rental in Kentville, NS at D&M Service Center
(Distribuidor de U-Haul del vecindario)
Kentville, NS B4N5E4
(Scott drive across from the big wedge old greco)
Services at this Location:
- Lun. - sáb.: 8 a. m. - 5:30 p. m.
- Dom.: 12 p. m. - 5:30 p. m.
Alquileres locales para mudanzas de ida o en la ciudad en Kentville, NS B4N5E4
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was charged a drop off fee. The place in Yarmouth was closed and was directed to drop in Kentville as all the trucks and trailers were removed from Yarmouth.ALAN GORDON J.
I will be calling with detail. They lost my order... they charged too.much as to what I was told...they kept my gas when I over filled by accident becuas I couldn't find my contract until literally right after it was pumped,said it couldn't be returned ???? I waited for almost 60mins in total to get the rig and return the rig. The customer service was not friendly, no eye contact , no smile, not thank you, NOTHING !!! It was definitely a ver poor service and experience for my first time ever using Uhaul!!!! Especially at such an exciting time in my life. I try not to judge by first impressions, but this is difficult.Sara S.
The truck was extremely dirty on the inside of the cab. I had to wipe the entire in side with Lysol disinfectant wipes. Given the covid19 crisis I was very disappointed. I answered "Yes" to "recommend to a friend" but that would be on the condition they inspect the vehicle first. .Perley B.
I think it'd be a lot easier if the trucks all had full gas tanks when they're picked up, that way it's really easy to return at the same gas level as when picked up.Tim P.
The young lady that served me was very helpful and made the return super easy.KELLY LEANNE N.
Kate was great. Very accommodating and friendly. Came to return the trailer and was very frustrated. Who makes a 6x12 trailer with a 4foot ramp on the back? I drove over an hour and a half each way to get my new side by side only to get there and it not fit in the trailer. The very unpleasant older lady that was there for the return was acting as though I was an inconvenience to her and wouldn't even entertain the idea of giving me some sort of refund or swap for a trailer that would suit my needs for today. I had the trailer for a total of 3 hrs (drive time there and back) on a 24hr rental . If you're lucky enough to deal with the young lady Kate, you'll have a great experience... it's time for the older folks to learn a thing or two about how to work with customers ...Trevor S.
Everything was great for us however apparently the truck got double booked so another customer couldn't get the truck they needed until we returned ours. We had only booked for 4 hours and so returned it by 4pm however when we picked it up we were told we could have it for 24 hours . Then received a phone call asking when we were returning it as someone was waiting. I. This case we only needed it to pick up some new furniture but if we were moving and actual apartment then we may have just kept it for the full 4 hours or even 24 and that poor other person would have been even more upset!Elissa Q.
Need to have a service with handy men if customer needs help to move in just the coperate area because it was a bit trouble for me to do my moving but thank God something works out but otherwise I am ok with the service and your staffing they're awesome thanksEccleston J.
straps were in a knot and dirty.Larry S.
Ford truck was sluggish, rough riding, and a gas guzzler. Not worth the money. Chevy trucks seem better to driveTom H.
Keep doing what you are doing. Very friendly and helpful staff.Douglas G.
We couldn't have had a better experience. The attendant who waited on us was very knowledgeable and super helpful! We had trouble on our end with the our hitch and he went above and beyond to help. We are extremely pleased!!Holly G.
Brakes on van are in terrible shape - steering wheel had a very bad shimmy every time brakes were applied. Van should not be on Road until situation is rectified.david L.
A very personable, efficient young man handled the drop off. There was a glitch with the contract drop-off date, which we managed to my satisfaction.LINDA M.
Thank you.Audie M.
We picked up the truck and there was no walk around or anything. We were moving my cousin into her first home and we went to get her furniture. When we got to her house we got stuck on a flat stone driveway. When we got out to look why we were stuck it was because all four tires were completely bald. I mean no tread what so ever. That truck should never have been rented out. I have pictures of the tires I can send you. When I called this location to tell them they said that there was nothing they could do that the truck tires were only meant for summer weather. I would have to call head office. He couldn't bring me another truck and offered no solution for getting the truck towed. He said I should go to where we were dropping off the truck and see if they could help. That's exactly what we did and they were fantastic over and above to give us a truck for a couple of hours. We finally got the other truck unstuck and dropped it off at the drop off location too. I want my money back. First off that truck was totally unsafe to be on the road. Secondly, the place we picked it up at was no help at all. Thirdly, we wasted hours and hours of our time trying to get my cousin moved because of the issues with the truck. I would like someone to call me with a resolution for this. Melody Horton 902-204-2843.Melody H.
I booked a cargo van at this location but they did not nor do they ever have cargo vans at this location so I was forced to take a truck to do what I needed to do. Very annoying. Staff at this location were great.sandra M.
Remove "major credit card" restriction on the Cargo van. Was forced to rent a 20 ft moving van for 3 pieces of furniture due to only having Visa Debit even though it went through perfectly online while reserving the 9' cargo van.Tim V.
Nothing. I have no complaints with the drop off location.Cindy B.
I cant think of anything.i might say that maybe it was a little slow getting the paper work done..to get on the road.but other than that everything was excellentLINDSEY B.
Great to have the blankets as an optionDOUG C.
Cargo van wasn't cleaned in between customers- we found pop cans and a used mask in the door- during Covid times especially, it was definitely disappointing/concerning that they weren't double checked and wiped between rentals.Andrea S.
Service and employee attitude was simply as good is it gets... I would greatly recommend these guys.phil P.
i love this place!DUANE G.