I could not find the key and there was no one to talk to. I was not told when I made the reservation that no one would be at building.kristina H.
Moving Truck Rental in Kansas City, MO at Blue Ridge Auto LLC
(Distribuidor de U-Haul del vecindario)
Kansas City, MO 64138
(North of the intersection of 95 and blue ridge Next to Arvest Bank)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10:30 a. m. - 6 p. m.
- Sáb.: 10:30 a. m. - 4 p. m.
- Dom.: cerrado
- 6/18/2021 - 6/21/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Kansas City, MO 64138
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The U-Haul trucks are cleaned and maintained but are very old and worn. Will not rent from U-Haul in the future.BOBBIE S.
$30 GAS FEE AND $14.00 FOR THE 3 GALLONS OF GAS!???? THAT IS RIDICULOUS! AND I WAS CHARGED FOR FURNITURE PADS WHICH WERE NOT IN THE TRUCK AND I DIDNT ORDER THEM ANYWAYS.Brittany K.
First, pay attention. ( someone gave me the wrong key for the truck) ended with an hour delay to my trip. Second, the chat option ( the person ) is taking for ever to respond. * over all due to one mistake ( the wrong key to a different truck) I spent an hour outside in the cold weather, and called maybe 4 times to customer service to fix all the mistakes happend to be able to get my truck and go. It was awful experience and to me this is the last time renting from UHaul.HUSAM A.
I was charged 5 days rental for 4 days. I picked it up on Friday 1/22 and dropped it off 1/26. I would have dropped it off on saturday but the location closed at 4 and there wasn't an after hours drop off. The location was also closed on sunday so I'm actually being charged for the locations lack of customer service/hours. I have used uhaul several times the last 3 years and after this experience I will never be using this service again.Pauline R.
The location was not open to answer questions. I had to walk around the block to retrieve the key. Additionall, the mobile app check-in and out process was horrible. I will not use it again nor recommend it.Clarissa R.
Have mirrors on the truck that you can move easier & see clearRhonda S.
I was satisfied.Larry S.
Virtual pick up was difficult. Very time consumingBrandi W.
Better Customer serviceVERNON C.
There was a sign on the door at pickup (5pm Friday) and return (3pm Monday) that they were out on a run. I had to make a call to them to get a lockbox key for a truckJennifer M.
I did not get the dolly & furniture pads I requestedPhilip C.
He needs to communicate better. Plus when I dropped the truck off , he wasn't at the office and did not answer his phone. Thus making it seem as if I bought it back later than intended. He's very unprofessional.BRIONA M.
No since it was a fenced in lot with only one way inBrian B.
I thought the person there was snotty. I will never chose this location as a drop off ever again.Martha C.
I was given the wrong address, spent an hour and a quarter of a tank of gas before I got to the right location. The gentleman was not there when I arrived and was VERY rude to me. I'm sorry if he was pissed off, I was an hour late, but it hadn't been a great morning for me either. He asked for my license, I gave it to him, then I told him that my husband was going to be the one driving, he proceeded to throw my license at me. I will NEVER use U Haul again. Frankly, I am pretty pissed off that you got over $100 from me!!janice R.
The owner of the dealership was very friendly and helpful. It was fast and easy to understand.vanessa K.
The customer service was horrible , the guy there was very rude and mean . He did not use any safety procedures for Covid 19. I will never go back. You guys should take the rental service away from that storeAnais G.
The guy was rude and didn't explain anything.Tamara G.
Attendant on duty was a jerk. Totally rude and gave off the impression he didn't need to be bothered. Will never rent from this location again.Grady S.
I wasted an hour of my contract time with the online service. It's too slow and I will not use that service again.Kimberly B.
I was told I would pick up trailer in KS. Had to drive 40 miles to get trailer.Made reservation 5 days in advance but it was lost.JERRY G.
The lot is very small and makes it awkward to get in and out of. Maybe some form of entrance/ exit markings to help. The workers were great, they got everything ready to go in no time and even explained how to use the equipment. The size and location aren't great, but the staff makes up for that.Danner N.
They acted like they didn't really want the business at first. The customer service wasn't really good or like I've experienced in the past at the main uhaul locations. This was my first time renting from a offsite location. So maybe this is how they render service.DAWN G.
Great experience!Steven B.