Uhaul inaccurately charged me $741.56 and withdrew my account making it go negative. 1. A link was sent to me to check the vehicle beforehand, I clicked the link and it expired. 2. I was charged over $321.06 for overhead damage I did not do. But the receipt reflects $300.93. 3. I ordered a dolley and was never given it. 4. I filled up the gas tank back to the original amount and was charged for that as well; i have the receipt reflecting I added gas. So someone inaccurately reviewed the truck I rented. There is inconsistencies and the manager claimed he did not know why I was charged so much and refused to refund me. He claimed he couldn't refund me even though he recognized the receipts were inaccurate but did nothing to fix the situation. There is inconsistencies regarding U-Haul's customer service, consumer card privacy, and rental process. My card was charged 3 times inaccurately because it also is reflected on my receipt. My experience has been horrible and I'll never be back.
Alquiler de camión de mudanzas en Kansas City, KS en U-Haul Moving & Storage at State Ave
¿Te mudas de o a Kansas City, KS 66102? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage at State Ave. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage at State Ave
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Kansas City, KS.
Alquileres de vans de carga y pickup en Kansas City, KS
Los alquileres de van de carga y pickup U-Haul en Kansas City, KS son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Kansas City, KS 66102. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Excellent as always.
Rental couldn't have been easier. GM is very pleasant - made the moving experience WAY less stressful.
Make sure the website is working so customers are able to properly use it.
When trying to reply that U-Haul truck was back I spent at least 15 minutes too long. I did everything the return message said do, it was over at least 4 times and my phone got stuck every time. My son took pictures of mileage and the time. Truck was not due until the next day in evening. I filled the truck beyond what was required. Then you had a message saying I could pay twenty dollars to confirm that truck was back. If you look on your security cameras you will the see truck that pulled in back of me, as I tried over and over to sign in. Keys were put in truck and door was locked.
The next customer will appreciate the great staff!
I love this place
They gave me a death trap for a 15ft rental. The power steering was awful! If I wasn't in such need I would have taken it back!
it was easy to get truck and easy to return it.
Everything was great.
We didn't go over truck and gas was not full... I have rented trucks from you for over 3 years and didnt know i get storage until a few days ago
The check-in personnel was great. We didn't have to go inside at all, and we were in and out of there within 5-10 minutes, even though he was the only one working the check-in outside. Very professional.
The manager at this location was very uncooperative and treated me as if I was some sort of pariah because I had a medical exemption to not wear a mask. He initially refused to help me because I wouldn't put on a mask. He was all about the mask and not about the customer. He clearly did not understand the law and kept throwing illogical and ill informed arguments my way so he wouldn't have to serve me. Fortunately, I am well-versed in the law and challenged him to look up the law himself. He finally decided to help me, but do all customers have to go through this hassle here? Are you trying to serve and accommodate the customer and do business, or is it about your authority and pride? Whatever happened to customer service? And, while I am arguing and pleading with this man, one of his employees was walking around without a mask, as well. The Wichita location was all about serving the customer. I don't know what this KCK location was about, but it wasn't about serving the customer. This man needs to be better trained regarding customer service and basic tenets of the law. He wasn't disrespectful, or throwing insults, but very uncooperative in the beginning. He later started to help me, but it was too little, too late. An ADA complaint could cost your company up to $76,000 per incident. Ultimately, I was not able to rent anything from this location.
We rent from this U-Haul location because of the excellent service we receive from every employee. They all go above and beyond to make sure everyone receives the best service possible. This is a 5 Star location!!
NEVER ANSWERED THE PHONE!! WAS GIVEN WRONG INFORMATION! AND BILLING?!?!....A COMPLETE JOKE! NOW IM DEALING WITH CORPORATE! I will NEVER use Uhaul again...
Kansas City on state street (rocks) great job!!!
Make sure the pick-up process is quicker because when you're on the road you deal with a timing situation that the customer would like to stick with.
Our dolly wheel literally had a blow out. Made to move very challenging.
rhey ca;;es and said the car hauler wasnt cheecked in, I have pictures that it was
The female employee at this location is a ROCK STAR!!! Despite the fact that the location was unexpectedly short-handed, she effectively multi-tasked several clients with a friendly, upbeat, helpful attitude. I'm not sure why she doesn't have Manager on her name tag.
Better procedure would help! I was not informed that my truck was ready and I just kept waiting like I was directed! Proper equipment was not put in the truck, I had to go back in after pulling out to get a dolly. The person who helped me and also checked my truck back in was nice and very helpful, it just seemed if there was a better process it would flow better.
They didn't properly check-in my equipment, so I was charged two extra days and had to request credit for it. Now they are asking me to pay about $10 more per month and it hasn't even been 3 months.