Contract booked to pick up truck, keys & dolly.for 1:00 p.m. on Wednesday 4/30/25. Employee was not there, at lunch. Waited approx. 20 minutes. Contract booked to drop off truck, keys & dolly on Thursday 5/1/25. Employee was not there, at lunch. Waited approx. 15 minutes.
CHERYL A
Self Storage World
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Joliet, IL 60435
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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I was told that my location was being changed to “guarantee” the equipment would be available, and it wasn’t. Granted, I did get a free upgrade, but it was an additional 8 miles away from me. Also, the return time was not covered with me. Finally, I was told the location would be open, but it was not and I had to use the mobile app rather than work with a real person, another inconvenience.
Matthew MThe process is agonizing trying to navigate the app! It was very unclear and confusing at the end before you pay. The review documents portion is Very Unclear and confusing! Took me 10 minutes while standing in parking lot to figure it out! The amount of pictures I had to take was crazy, the gas gauge was not as they had it marked as and the cab was dirty!!!!! A gross and DIRTY STOCKING CAP was sitting on the seat and a cigarette butt was on the floor of truck! Yeah, I’d say, I was very DISAPPOINTED WITH This rental! Less than 1 star!
Keith BIt’s perfect
CHRISTIAN AGreat customer service!
MONEVA F