I was charged for 134 miles while I actually drove within town.Roman G.
Moving Truck Rental in Incline Village, NV at Alpine Self Storage
(Distribuidor de U-Haul del vecindario)
Incline Village, NV 89451
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 4:30 p. m.
- Sáb.: 9:30 a. m. - 1 p. m.
- Dom.: cerrado
- 7/5/2021: cerrado
- 9/6/2021: cerrado
- 11/25/2021: cerrado
- 12/24/2021: 10:00 a. m. - 1:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Incline Village, NV 89451
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Every representative that I came into contact with; whether it be booking over the phone, or picking up the vehicle in person; was extremely professional, helpful, and overall made my rental experience well worth the money spent. The only issue I found; was that it was extremely difficult to get into contact with the same representative twice when calling over the phone. That is to say I could call the same number and do the same prompt twice, and end up talking to a rep in a completely different department. Talking to the same person twice seemed impossible. This is of course an issue with the phone system, and was not the fault of any uhaul employee.CONNOR F.
Richard was stellar - very helpful and accommodating; check-in and -out was a breeze! I will definitely recommend UHaul/Alpine Self Storage to any and all!Julie P.
Good customer service.CLARE K.
Horrible. Absolutely horrible. Terrible in every way. Worst experience ever. I would rather buy a truck then ever rent from U-Haul again. You should be embarrassed. Enough?NATHANIEL BERNAR O.
Staff is very helpful and friendly!Eugene L.
Everything was top of the line, Josh and his crew are A-1MARC M.
You could not have done better. The fellas that took care of me were absolutely excellent.LEON JOSEPH O.
Always a pleasure to work with the Alpine Storage for my uhaul rentals. They are quick and efficient, cheerful and accommodating Thank you for the excellent serviceRICHARD M.
Excellent customer service!Madalyn B.
I only rented from the Lake Tahoe location because my original reservation was given away to someone else. I did not know, nor was I informed, that I needed to pick up the reserved auto transport at time we discussed. I had already given my credit card number to the telephone representative, which is stated by all uhaul representatives, that a credit card is needed in order to reserve the auto transport or any rental from uhaul. Well...... I gave my credit card number and I no longer had my reservation after an allotted time that I was unaware of. The inconvenience I endured becaise of a representative that was unable to inform me of a very important disclosure was completely unacceptable. My trip was over 600 miles. It will be very hard for me to refer uhaul to friends or family or even myself returning. I gave good ratings on the review because that location was great. But the telephone rep and the reps I talked to, saying they will try and look into this matter and has yet to contact me back, is the reason I will not say positive things about your companyTROY ADAM C.
Alpine Storage was great However returning the truck on the first was hell. One guy checking In or out ten people waiting In line.2 people at desk on a holiday weekend not one. Uhaul should take a lesson from Josh Richard and Davis at Alpine Storage . They were great .Wendy V.
My overall customer service was terrible. After I picked up the truck, U-haul changed the drop-off location to Carson City which is 15 miles further away from my final destination than the Incline Village U-haul location, which was my initial drop-off location when I made my reservation. I tried calling both U-haul 800 number and the Carson City location to correct/change my drop-off location. I was put on hold for over 45 minutes and never did get through to an agent. I also tried to use the website chat and did not get a response.LAINE F.
Quick and easy. Could not have been better.W BARTZ S.
Thank you -- great location - friendly efficient staff!JAMES ROBERT C.
They are the best- very accommodating and friendly - uhaul should be proud to have such a fine staff!MICHAEL JOHN S.
Great customer service!HAROLD S.
The guy that helped me was so rude. Would Acknowledge me when I spoke to him. Tired to get me to pay money I didn't owe him. I told him the situation and he ignored me, then tried to get me to pay extra. When if he listened to me when I spoke and or checked his records he would have seen that I was correct.LARRY C.
Very friendly and great information about the truck.LORRAINE TRACY H.
Above and beyond service!!!! A+MATTHEW F.
I got a flat tire and the person who helped me was extremely sympathetic and gave me a discount on the rental which was so appreciated. Thank you so much!SHAUNA M.
Josh, Richard and David are all awesome! They truly make moving feel less stressful!Alex B.
Location was nice but closed when I dropped off. Poor cell signal there made the online check in very very difficult...Verizon users, I wouldn't bother even trying to use the self check in...it took me over an hour to try to get the requested photos of the truck to upload.Andrea T.
They were extremely helpful and provided great options.Swarn S.
Good coordinationCRAIG LYNN G.