Just a lot … no personnel came out from the shop. No issues just not a clean orderly site.
RANDY M
D&P Auto Solutions
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Huntington, TX 75949
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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We had to walk through high grass to get to the truck. No appliance dolly in the truck.
Rebekah HGenerally the vehicle was very well kept! The cab of the truck was very clean. However there was quite a bit of dirt and dead leaves in the back of the truck when we opened it up. It wasn't anything a broom didn't fix very quickly, but it was a surprise that wasn't anticipated. Also this is not the fault of the D&P Auto Solutions location, but I had reserved a dolly and moving blankets as well when I originally booked my truck, and these were not in the truck when I picked it up. The night before I was to pick up my truck at a completely different location, I was called by uhaul (after business hours) and informed that there was not a 15' truck within a 100 mile radius of my original location, so I had to drive over 2 hours in order to pick up the truck the next morning. As a result, D&P Auto Solutions had no way of knowing that I was supposed to have a dolly or moving blankets because the location was closed when uhaul changed my reservation and also when I went to pick it up.
Alex TI showed up and couldn't find anyone to help. Finally, I interrupted some guys working under a car who were clearly annoyed at being interrupted. Then they said it was a mobile thing and to contact u-haul to get a code for a lock box. They were not helpful at all. All the equipment was in overgrown grass. There wasn't any area to even sit outdoors, let alone indoors while trying to get in touch with u-haul, which took 45 minutes after multiple attempts. This wasn't my original location or truck I reserved and wish I hadn't been moved to this location. This made it a hassle. I'd never rent from this location again.
nathan nThree of the four trucks I looked into the open back of were nasty, only one was clean. The truck I checked out was absolutely utterly filthy; the cab of the truck was not well-maintained, either. I have before and after pics of the back of the truck and, I daresay, I left it in far better shape than I checked it out. Costs on the truck, which are not the responsibility of D&P sure went up precipitously!!! From $29.99/day, for ONE DAY, to over $300 total!!! That's a TEN-FOLD difference, and unacceptable. Figure out how to lower your prices. I will only rent from U-Haul if it is on an emergency basis and I can afford nothing else. U-Haul has rapidly become the wet wall alley of most cities, full of trash, poorly maintained, and not welcoming, at all. When my Wife and I moved to Texas in 2018, just six-and-a-half years ago, your equipment and processes were in far better condition than they are, now. Even when I moved my Mom to live with us in December '22, I felt as though the truck I had rented was only due to the care of the location. This time, I was thoroughly disgusted. Despite the horrific conditions, I was able to get my task done and leave a clean truck, with more gas than I checked it out with, and I would have hoped that would have cut something from the disgustingly high bill I have now paid.
Paul E