Everything was goodLeslie L.
Moving Truck Rental in Houston, TX at Cullen Public Storage
(Distribuidor de U-Haul del vecindario)
Houston, TX 77051
(Across the street from Fiesta)
Services at this Location:
- Lun. - vie.: 10 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Houston, TX 77051
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Lady was curt even when I had to call, location is hard to find. Uhaul rep created a hostile environment then added charges unknown until after the trailer was loaded.JAMES C.
Great crew at this U-Haul location. Friendly and thorough. Can't ask for much more in this situation. EricEric H.
The lady there was very rude. She made threats to me about calling the police because I had the uhaul a day over. Over charged me on miles, gas and cleaning the vehicle.Justin M.
I got charged and the customer service rep (or help guide for the location, NOT the site manager) was so rude and lacked compassion. I didn't receive a callback nor letter saying why I would still have the charges remain on a technicality. This will dissuade me from renting with Uhaul.Ifeanyichuku O.
The lady who didn't seem to want to help at the counter to your poorly written self help process. I definitely wouldn't recommend anyone to this location I had the displeasure of visiting. Then to charge me 20 to check in after I used the app is totally ridiculous. Customer service is truly becoming a lost art and the individuals I've come in contact with in your organization continues to prove my point.Kevin C.
I loved the customer service at my pockup location. The lady thete was eager and willing to assist me with my reservation. I will definitely ise this location in the future. We only used the unit one day and returned it early to ensure someone else needing a 10ft would have it avaliable. My drop off howeber, was unsettling.Shona W.
The location was fine and the issues I had with U-Haul were not the fault of the place where U-haul bait-and-switched me into picking up the truck. I will do all I can to never rent from U-haul again.Richard H.
I was extremely satisfiedMona B.
Horrible customer serviceraychelle S.
Horrible customer service, Billing issues totally unprofessional!!!!!Keith M.
The young lady was knowledgeable, friendly and caring. Great customer service skills!Geana M.
Nothing that I can say because everything and the person I dealt with was greatDwanna F.
I was greatly pleased.BESSIE N.
The gas was not right I put it on A little from the FullJacqueline H.
I think I shouldn't have paid 138.00 for a while month and only had it for 6 daysDiana G.
Awesome customer service! Accommodated our late return easily. Would highly recommend!!Jennifer M.
great customer service nice location I an=m very happy with my overall experimentShirley D.
Mr Rodney was amazing and patient. He show great concern for my needs as if it was him looking for a storage . I truly appreciate his service and gratitude that place before. Thank you MSmithMary S.
The online and app isn't very user friendly and I'm typically very tech savvy however the gentleman that works inside was awesome and made the process stress freeyasheka L.
Excellent service!Larry C.
This particular location was great, she was very helpful and friendly. Nonetheless, almost every time I rent with Uhaul there is a problem. In this case, I almost could not receive the truck upon arrival because an e-alert popped up when she was finalizing the rental. The e-alert was apparently from the last time I rented a truck and car transport and we found out that no one ever checked the car transport in, then rented it to another customer. It wasn't until the next customer returned the transport many days later that it was finally checked in, but still under MY NAME! So they were claiming I owed them $300+ for not returning when, in fact, THEY are the ones who screwed up. When we finally resolved the issue, I was able to rent the truck. Now they are saying I owe them for having the truck for 2 days when I only had it one day and I have to file a dispute to try to get my money back, if they even give it back to me. Not to mention, the lady I spoke to regarding this matter was extremely rude and had no care to hear my concerns. Almost every time I rent a truck, they never have the size truck I reserved and offer me whatever is in the lot, if anything! I can go on and on about the many issues I've had with Uhaul but this is my LAST time using their services and I won't be recommending anyone to them.Jaisley B.
Make sure you give customers full details on and about the u haul. Also pay attention to what you are charging. I WAS OVER CHARGED. Next time I'll write the mileage down and take a picture of the gas. Next time I will be sure to make sure I go to someone VERY Professional !!!!Diamond N.