The 15' van was disgustingly nasty and dirty. The driver side exterior lock was missing. The inside was nasty. It was horrible. Casey, from the regional office found it and it was relocated to Mike's specifically for my rental, but that is NO excuse. I attempted to check the vehicle out, but the App did not work properly. Mike was very courteous and accommodating!Loraine S.
Moving Truck Rental in Houston, TX at Mikes Drive Thru
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Houston, TX 77036
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Great service all ready to rollKELLEY WARD D.
Muchas graciasLester B.
Was over charged for mileage by 10miles. Also was charged extra day for insurance. Want amount back. Please advise. Retha WilsonRETHA W.
Always more than happy, I use U-haul neighborhood on Fondren and Clearwwod 77036 3 to 5 times monthly. Thanks again friendsLESLIE H.
I was charged hidden fees: when I was given the truck already dirty. Makes no sense to have been charged extra for cleaning when we made sure it was in the same condition when we returned. Also, drove less than the 15 miles and we didn't receive a refund. Also, was charged for a weird safe move hidden fee.JACQUELYN G.
I am so grateful with there service. ThanksLESLIE H.
I was having a bad day after canceling my Uhaul appointment earlier that day from a different location. Sam was very organized and polite and made my experience memorable. I will definitely use his shop again.Hubert J.
This comment relates to the company as a whole. When you make a booking online and you get the option for using your phone to pick up the equipment, it is important for uhall to know which locations have that capability. I was scheduled to pick equipment at 6am and I was there at around 7. I was on the uhall app as per the website, but the feature to pick my equipment was disabled because this location did not have the capability and the only feature I had was to pick in person. Mikes drive through has excellent and courteous people. They were very understanding.Njoroge K.
Muy buena atecion a pesar q no hablo inglesALEXIS D.
Nice place to gojames F.
Always good service. ThanksLESLIE H.
CLEANING FEE SCAM ALERT!!! I was charged a cleaning fee w/out merit. The truck was cleaned n swept 5 min before returning it. My mistake was thinking there is integrity on the shops part n didn't take pictures of the inside to submit... Ever go into a place of business n your gut tells you to turn around n take your business some where else!!! I'm quite sure they've done this to others... meanwhile I've called into Uhaul, ABSOLUTELY no response from corporate. Tisc, tisc, Uhaul I'm surprised you would allow an outfit like this to tarnish your image. I will never use UHAUL again!PAUL T.
Too expensive. 49.95 usd for 26" van for 8 hoursJorge R.
NO commentsELCIMAR F.
Sam Was Extremely Helpful As I Am Handicapped & Disabled & Took Great Care Of Me. Very Nice ðŸŠ Man, Extremely Courteous & Provided Outstanding Customer Service!!! 5 Gold ðŸŒŸ Stars++BRYAN A.
Everything was good ðŸ‘Charley E.
It was great service I have no complaints.Kenneth B.
Great customer service.Darius K.
I booked for same day rental and it all turned out great! I was in and out in less than 10 minutes of course with the excellent customer service of JOE.. I had an excellent experience I would highly recommend my friends and family if needed. Keep up the great work and stay safe :)Guadalupe P.
THE 26" Ft. MOVING TRUCK NEEDS SOME maintenance when driving over the speed limit of 20 mph the moving truck would vibrate and the steering wheel would shake a lot this is not safe for the customers.ADRIAN JR M.
The guy who helped me was so warm and welcoming. Great hospitality. Offered to help out with everything!Samantha T.
At this time I don't have anything negative to add.YUDIESKY G.