El cliente no dejó un comentario.EDWARD G.
Customer Reviews for Mikes Drive Thru
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ALBERTO F.
They didn't provide me with what I already booked online then asked me to accept a bigger one with the same price however they charged me with higher price for big truck and despite of filling the gas tank in return they charged me for gas as well. So 55 dollars over. When I get back there to tell why you made such big mistakes he just shouted and told I can't refund the over charge and these mistakes are regular mistakes. He was super rude that never have seen such impolite and rude person in my whole life. I highly recommend never ever go to that location to rent a U-haul.AMIRHOSSEIN G.
El cliente no dejó un comentario.CAN K.
I drive the car to my home (2 miles), but I realize that the equipment is too much heavy for me, so I bring back the van, the guy in the front desk told me we will charge you 47$, that's ridiculous, I am asking for a refund, When I called the customer service the lady the lady hangs on me, The van smell bad, with a bad transmission and the check engine on, Excuse me but I had a very bad experience.TALEB B.
Alwasys friendly service.CAN K.
Seguir atendiendo bien como me a tendieron a miDERIK A.
El cliente no dejó un comentario.BERNARDINO V.
Too long to type. Employees were disrespectful, trailer was defective, appointment was not honored... I have pictures and videos.JULIA C.
mikes is awesome thanksKristen W.
They doing good job I likesaeed A.
El cliente no dejó un comentario.SMARAN T.
El cliente no dejó un comentario.RAYVEN J.
El cliente no dejó un comentario.VIVIANA V.
Never again. The truck wouldn't even start after adding all my belongings to the truck.Daesha S.
It was great place and good service.ABDIFATAH A.
El cliente no dejó un comentario.TEMUR T.
El cliente no dejó un comentario.MARILYN F.
Joe was very helpful and professional. I will use this UHaul location again.BRADLEY ANDREW G.
Easy and quick reservation and renting process. Vehicle was clean and maintained. It is hard to guess where to park, when you arrive at first so maybe give customers a heads up or clear a spot for them. Like a 10 min parking until the paperwork is done and then tell them we're to park.martin D.
El cliente no dejó un comentario.OSCAR A.
mobile service would not work here and there was no staff to assistMichael D.
Sadly I was scheduled to drop off at another location that was out business. It created a lot of drama. Missed our flight out of Houston as a result. Disappointed to say the least.Matt M.
El cliente no dejó un comentario.RACHEL J.
Extraordinario servicio al clienteEVERYN M.
El cliente no dejó un comentario.MICHELE W.
I like the service you gave to me, it's really amazing to have I HAUL near my me. Really appreciate and keep it upMUNYAMALIZA M.
Opening on time, have readily access to all the keys.Marissa L.
Problems with I haul are not with regard to private locations. This location was pushed on me after a reservation was made for a different location. This one was closed with a man asleep in the lobby. I waited nearly 2 hours to get my rental.MARK N.
El cliente no dejó un comentario.David K.
Requires more than one customer service representative. Really a auto shop.Antoinette J.
El cliente no dejó un comentario.CESAR L.
The 15' van was disgustingly nasty and dirty. The driver side exterior lock was missing. The inside was nasty. It was horrible. Casey, from the regional office found it and it was relocated to Mike's specifically for my rental, but that is NO excuse. I attempted to check the vehicle out, but the App did not work properly. Mike was very courteous and accommodating!Loraine S.
El cliente no dejó un comentario.TERRI D.
Great service all ready to rollKELLEY WARD D.
Muchas graciasLester B.
El cliente no dejó un comentario.CRAIG A G.
El cliente no dejó un comentario.ASHLEY L.
Was over charged for mileage by 10miles. Also was charged extra day for insurance. Want amount back. Please advise. Retha WilsonRETHA W.
Always more than happy, I use U-haul neighborhood on Fondren and Clearwwod 77036 3 to 5 times monthly. Thanks again friendsLESLIE H.
I was charged hidden fees: when I was given the truck already dirty. Makes no sense to have been charged extra for cleaning when we made sure it was in the same condition when we returned. Also, drove less than the 15 miles and we didn't receive a refund. Also, was charged for a weird safe move hidden fee.JACQUELYN G.
I am so grateful with there service. ThanksLESLIE H.
I was having a bad day after canceling my Uhaul appointment earlier that day from a different location. Sam was very organized and polite and made my experience memorable. I will definitely use his shop again.Hubert J.
This comment relates to the company as a whole. When you make a booking online and you get the option for using your phone to pick up the equipment, it is important for uhall to know which locations have that capability. I was scheduled to pick equipment at 6am and I was there at around 7. I was on the uhall app as per the website, but the feature to pick my equipment was disabled because this location did not have the capability and the only feature I had was to pick in person. Mikes drive through has excellent and courteous people. They were very understanding.Njoroge K.
El cliente no dejó un comentario.CYPRIAN I.
El cliente no dejó un comentario.LAGILDA WYETTE M.
Muy buena atecion a pesar q no hablo inglesALEXIS D.
El cliente no dejó un comentario.claudia A.
El cliente no dejó un comentario.NADINE W.
El cliente no dejó un comentario.RAJANI D.
Nice place to gojames F.
El cliente no dejó un comentario.SIJU K.
El cliente no dejó un comentario.LEONOR M.
Always good service. ThanksLESLIE H.
El cliente no dejó un comentario.PETER N.
CLEANING FEE SCAM ALERT!!! I was charged a cleaning fee w/out merit. The truck was cleaned n swept 5 min before returning it. My mistake was thinking there is integrity on the shops part n didn't take pictures of the inside to submit... Ever go into a place of business n your gut tells you to turn around n take your business some where else!!! I'm quite sure they've done this to others... meanwhile I've called into Uhaul, ABSOLUTELY no response from corporate. Tisc, tisc, Uhaul I'm surprised you would allow an outfit like this to tarnish your image. I will never use UHAUL again!PAUL T.
El cliente no dejó un comentario.George M.
El cliente no dejó un comentario.roderick P.
Too expensive. 49.95 usd for 26" van for 8 hoursJorge R.
NO commentsELCIMAR F.
El cliente no dejó un comentario.gerardo V.
Sam Was Extremely Helpful As I Am Handicapped & Disabled & Took Great Care Of Me. Very Nice ðŸŠ Man, Extremely Courteous & Provided Outstanding Customer Service!!! 5 Gold ðŸŒŸ Stars++BRYAN A.
Everything was good ðŸ‘Charley E.
El cliente no dejó un comentario.Ron W.
It was great service I have no complaints.Kenneth B.
Great customer service.Darius K.
El cliente no dejó un comentario.PAYTON ANAIS P.
El cliente no dejó un comentario.Michael M.
I booked for same day rental and it all turned out great! I was in and out in less than 10 minutes of course with the excellent customer service of JOE.. I had an excellent experience I would highly recommend my friends and family if needed. Keep up the great work and stay safe :)Guadalupe P.
THE 26" Ft. MOVING TRUCK NEEDS SOME maintenance when driving over the speed limit of 20 mph the moving truck would vibrate and the steering wheel would shake a lot this is not safe for the customers.ADRIAN JR M.
El cliente no dejó un comentario.UKEME C.
The guy who helped me was so warm and welcoming. Great hospitality. Offered to help out with everything!Samantha T.
El cliente no dejó un comentario.joshua G.
At this time I don't have anything negative to add.YUDIESKY G.
El cliente no dejó un comentario.LUIS OMAR R.
El cliente no dejó un comentario.ARTURO M.
It's hard to think of anything that could improve Mike's service! He was helpful, friendly, and professional. You should employ more like him!Jennifer A.
Let people know about details such as the fact that you're subject to a bill from the EZ-Tag Co. due to the lack of it being provided by U-Haul.FREDDY A.
This location was great! They got the truck really quick. he was really professional and nice! I would definitely recommend this place again!RENAYSHA SHUMELL G.
thanks for evretingSEYOUM D.
El cliente no dejó un comentario.Juan L.
El cliente no dejó un comentario.david H.
El cliente no dejó un comentario.Keith C.
Everything was really good. ThanksLeslie H.
I ordered a 20 foot truck with a furniture dolly and appliance dolly and a dozen blankets a week in advance and when I got there they had one of their personal dollies that they let me take but had nothing else but the truck, The place was filthy but at least I got my truck and the staff was nice enoughHarry B.
El cliente no dejó un comentario.RAUL G.
El cliente no dejó un comentario.BRUCE RICHARD J.
El cliente no dejó un comentario.Muhammad M.
keep doing what doingcarole G.
El cliente no dejó un comentario.AMY R.
El cliente no dejó un comentario.Ada Violeta N.
El cliente no dejó un comentario.Shanterral A.
El cliente no dejó un comentario.MARIA R.
The staff was very nice and professionalSUNNY N.
El cliente no dejó un comentario.EUSEBIO R.
There's nothing you can improve at this location great customer service excellent listening skills overall just excited that he was there to help outTERESA MARIE D.