Have vehicle available. No equipment was available. No dollyRavenna C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Houston, TX 77015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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No one notified me that this is a self check in and self check out. Did not get the help i Needed from the management regarding the service . I have had a bad experience for renting the truck from the location and I will not do it again from that location.ZAKIR H.
I had to take over an hour to get my truck and my equipment was not included. I ended up have Inc to drive to another location to pick up the code to get a key. Very frustrating experience and I would not recommend itMaude E.
Leslie was EXTREMELY helpful and made a TERRIBLE situation work out in the end for us, otherwise we may not have been able to move as scheduled. We booked a long-range 1-way rental online. We arrived at the stated reservation time and our truck was on the lot. There was another customer trying to rent the vehicle and may have had we not arrived at that time. So the location was not aware of our reservation until after we arrived. The vehicle had NOT BEEN CHECKED-IN from it's previous rental and was COMPLETELY FILTHY, both inside and out. Leslie let me borrow her electric blower and I CLEANED THE TRUCK MYSELF. The storage area was full of dirty and debris. The cab was DISGUSTING, with left beverages and food and mud all over. After removing the trash, I drove it to my house and doused the entire cab with cleaner and aired it out before departing on a 15 hour drive. The truck was NOT comfortable, many things in the cab were wrong or not working or just unpleasant. But the FUNDAMENTALS of the truck were fine. The engine worked and went up and down the hills fine and the A/C blew cold.Michael C.
Awesome customer service.Patsy C.