Rented over a Holiday weekend and wanted to return the trailer early but because I was uninformed that a person does not physically have to be present to turn trailer in. There was a phone number on the door however when I called no answer so I maintained the trailer for an additional day due to a lack of understanding of how the process works. If the camera is the check in then someone should have probably answered/returned my call when I pulled in on the 4th of September 2023 and then exited with trailer due to not wanting to leave it without gaining credit. Overall happy with the equipment and service, but please refer to comments.
Kevin L.
Your Way Auto Mart Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hope Mills, NC 28348
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff was helpful and provided many answers to move. Wonderful personality and professional. Thank you for making my move less stressful
Esteban G.The person who helped us was polite and patient. She was very helpful
DAISY L.Great experience
byron D.We wanted a 20 foot truck and got a 15 foot truck. We didn't realize this until we had half of our stuff in the truck. We could not fit everything into the truck, so we had to go back to Fayetteville NC the next day to rent a 10 foot truck and bring the rest of our stuff back to Gastonia NC. We had to put more money out then we should have had to.
Everett D.