The location is in a shady area and somewhat awkward, and some directions on the website would help. That being said, the location is VERY central and accessible, the inside of the facility was clean, and the guy I worked with was very nice, professional, and efficient. The truck was dirty on the outside, sandy on the inside and I get the feeling that it's always in that condition. I would rent there again, but I wouldn't seek out the location if there were multiple options.
Timothy P.
Moving Truck Rental in Honolulu, HI at Storkeeper Self Storage LLC
(Distribuidor de U-Haul del vecindario)
1687 Kalauokalani Way #A
Honolulu,
HI
96814
Contáctanos
1687 Kalauokalani Way #AHonolulu, HI 96814
Services at this Location:
Horario
- Lun. - vie.: 7 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: 9 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Honolulu, HI 96814
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
-
Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
There was a mixup when I arrived and even though I rented a van I was given a pickup and told that's all that was available. I was then called after renting the truck and told to come back and get the van.
Joel G.- Rating:
- 5.0
Great experience with staff receiving my equipment and returning.. Everyone was so friendly and helpful to all my needs.. Will definitely return to this location... Thank you
Suvin V.- Rating:
- 5.0
The gentleman who helped us get the truck was ever so helpful friendly and sweet Thank you
Didar D.- Rating:
- 3.0
Have trucks that do not have holes in the roof during rain
Danny N.- Rating:
- 5.0
I don't remember her name, but she was working the morning shift and she was SO helpful and wonderful!!
Taryn D.- Rating:
- 1.0
I have an open claim regarding the gas tank being only half filled when I got the van. I told the staff this and the staff told me to bring the van back with a half filled tank of gas. I did this but was charged for 17+ gallons of gas.
Kerry K.- Rating:
- 1.0
Truck and windshield covered in bird poop! Filthy dirty and unsanitary! Agent refused to wash it saying "I don't have a hose"? Muffler broken; change oil light stays on full time. Unacceptable and unprofessional. Will not return there again.
DARRELL W.- Rating:
- 5.0
Great experience, staff was very helpful.
Matthew J.- Rating:
- 2.0
There was a homeless who left eaten food and defecated behind and beside where the truck was parked. It is not a safe or pleasant location to go for a truck rental without a proper company.
Min W.- Rating:
- 4.0
Stalls were a little tight to fit large vehicles. Could use more signage on the street to show where to pick up the vehicles.
Rosemarie R.- Rating:
- 2.0
This location had the dirtiest and most broken down truck I have ever used and they also forgot to put the dolly in the truck. But, the customer service is great here. I appreciated the manager who made it easy and quick to get my refund for the dolly and cleaning fee.
Tiffany V.- Rating:
- 5.0
Very good service!
JooHyun P.- Rating:
- 5.0
Great friendly customer service. Thank you !!
Tommy M.- Rating:
- 5.0
very good and simple all around
herbie D.- Rating:
- 5.0
The customer service was appropriate, however, the van inside was dirty!
Ana Carla L.- Rating:
- 5.0
Everything went smoothly. We appreciate the truck being ready for us when we arrived. Pickup and drop off was quick and easy.
Clayton Nino P.- Rating:
- 4.0
There's not a lot of room for parking these trucks/vans, but overall, I'd definitely use them again.
Shanna S.- Rating:
- 5.0
Clean trucks before renting it out
Lester K.- Rating:
- 5.0
Excellent customer service from gentlemen who helped me. Thank you so much!
Jasmine S.- Rating:
- 3.0
The location was just a little hard to find but I'm not a local so maybe it's just me. Maybe a sign on the Main Street because If you're driving and not looking down side streets you can easily miss it
Angel B.- Rating:
- 3.0
Actually cleaning the vehicle in the cab, there were toys, receipts, and even a used face mask. Clearly, it had not been even generally cleaned, never mind, disinfected for COVID-19. Highly disappointed.
Joshua J.- Rating:
- 3.0
Customer Service Agent was very professional.
Thomas K.- Rating:
- 5.0
Returning the vehicle after hours was extremely dangerous. There was no security present. There were men, partially dressed, lurking between the trucks smoking. There was a disheveled man sleeping in front of the store near the drop box for the key. I had to get out of the truck, walk to the drop box a distance aways, while my daughter did her best to keep her car next to me at all times as I walked. I would have appreciated being told it was dangerous/risky to return the truck after hours so that I could have returned it in the morning. Otherwise, the service was impeccable, efficient, and kind. Mahalo.
Patricia C.- Rating:
- 5.0
Everything was great. Office worker was Really Great and had Great customer service skills. Really great job with wearing a mask and social distancing. Thank you uhaul.
Allan M.