Customer Reviews for Storkeeper Self Storage LLC
(Distribuidor de U-Haul del vecindario)

818 comentarios

1687 Kalauokalani Way #A   Honolulu, HI 96814

(808) 892-3169

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(808) 892-3169

1687 Kalauokalani Way #A
Honolulu, HI 96814

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Luis T. 
Clasificación:
5.0

Lee and Sam is the best

Andrew U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlene L. 
Clasificación:
5.0

I appreciated the efficient, friendly, & courteous service.

Chris S. 
Clasificación:
5.0

Extraordinario servicio al cliente 

Lester K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deante N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F. 
Clasificación:
3.0

Equipment needs attention. High mileage and covered with dents and scratches. The vehicle was missing fuel and the mileage was not accurate at the time of rental. The employee was super responsive to correct and document the discrepancies. Everything else went super smooth.

Edwin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrick W. 
Clasificación:
5.0

They have always gone above and beyond for me... arrange for help unloading a pod even. Mahalo 酪

Pamela A. 
Clasificación:
5.0

Well the truck was pretty low on gas so I put in enough to get around and return the truck.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRICK W. 
Clasificación:
4.0

Hire someone to clean equipment.

Mili C. 
Clasificación:
5.0

Quick pick up and drop off. The staff is really friendly and nice!

James G. 
Clasificación:
4.0

they did not know how to make a reservation for me for saturday, told me to call 800 number when i was right their. work slow

arshia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sam M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rowena B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
5.0

Awesome experience. Would do again. Highly recommend.

Mark J. 
Clasificación:
4.0

Is timer service agents were great! Friendly and efficient.

Edgar S. 
Clasificación:
4.0

The Service Rep was great to work with and provided excellent customer service.

Joey B. 
Clasificación:
5.0

Customer service was on point! I will recommend this location to all my friends and family

Justus P. 
Clasificación:
5.0

Great customer service and hassle free rental! Definitely would recommend

Sarah D. 
Clasificación:
4.0

Make each page in website more standardized

Keiko W. 
Clasificación:
5.0

MUCH MAHALOS FOR ALL YOUR HELP SAM!! YOU REALLY SAVED MY A.S!! 🌺🤍🖤🤍🖤🌺 HEIDI

Heidi M. 
Clasificación:
5.0

Great aloha service

Jeana M. 
Clasificación:
5.0

Fast service, great customer care

Orlando K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicole R. 
Clasificación:
2.0

The Uhaul was probably used to haul manure because there were trace amounts of dirt and a very strong smell of manure coming from the van. Unfortunately my has a hint of that smell on it now.

Andres M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Weston W. 
Clasificación:
5.0

Customer service was great!

Ginger S. 
Clasificación:
5.0

The people who work there are very good people. the car was a bit smelly which one could associate with being unclean, but it was a clean as possible. thank you they were very helpful and kind.

Carmen D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick E. 
Clasificación:
5.0

I was greeted with a friendly smile and helpful service! It was my first time renting a UHaul truck and the prices was very smooth and easy. The pricing was also very fair. Will definitely recommend to everyone!!

Heather B. 
Clasificación:
5.0

Continue to do as is doing. Was happy to see employee was wearing a good mask, that screens where in place, and sanitizer was available. Employee was gracious, helpful, and fast.

Erik M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel V. 
Clasificación:
4.0

Truck needs brake job

L Alex K. 
Clasificación:
1.0

I selected no covered insurance, but it was charged eventually. And I use to use this location often, but only this location have problem every time rather than other location.

Tadakatsu H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky L. 
Clasificación:
4.0

Hard to estimate gas usage

Kristopher N. 
Clasificación:
5.0

Beter explain how to fill up! For example you drove 14 miles that's approximately 1 gallon . I was told fill up to the same mark but when you fill up and don't know the amount that is needed it is hard! So I overpaid as I fill up 4 gallon for 20 USD

Samuel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

gregg B. 
Clasificación:
3.0

The previous two times we rented a van we received the 'advertised' "local" discount on the mileage; this time we did not, and we did not know this until we saw our invoice the next day because - when we returned our van at 6:30pm [1/2 hour before closing time] - the attendant said he was closing the doors and we should drop the key in the 'late' box. We called to request this be remedied and were told it would be but it was not. The next day we went there to have this corrected and were told it would be but it was not.

DONALD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor M. 
Clasificación:
3.0

I was missing the items. Had to go into the store to get the dollies. Didn't get furniture pads that I was charged to rent but I didn't need them.

Ahosivi L. 
Clasificación:
3.0

clean the vehicles and service them. also hire more people to help out the gent running the operation by himself.

Ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
4.0

Excellent facility and equipment. Professional and efficient customer service.

Richard Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonardo C. 
Clasificación:
5.0

Check in was very slow….

Mina A. 
Clasificación:
5.0

Sam was excellent in all regards, a great employee for UHAUL!!

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua J. 
Clasificación:
5.0

Be aware of how your truck runs. Also be aware of standard battery usage and maintenance. Do NOT leave your hazards on for an hour while the truck is off!

Brandon W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark Y. 
Clasificación:
5.0

Buy more 8-ft pickup trucks to rent, please!

Samuel H. 
Clasificación:
5.0

Great service, fast & efficient, never had to wait. Very convenient location for me. Freindly staff.

Chadwick G. 
Clasificación:
5.0

Kind man checking me in

silas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle M. 
Clasificación:
5.0

The associate on duty was very professional.

Anna U. 
Clasificación:
5.0

The person who helped me was delightful and totally on it. He should get a raise!!! I was nervous about this location because it doesn't look like an Uhaul branded retail location but my whole experience was excellent.

Denise K. 
Clasificación:
5.0

Excellent U-HAUL store. I will be using again in January.

Richard Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Moana Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie T. 
Clasificación:
5.0

Nada

Lance K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wei W. 
Clasificación:
5.0

Both morning pick up and afternoon drop off personnel were pleasant and professional. This is a wonderful service U-Haul offers people who have to move and need a large van. The U-Haul Neighborhood Dealer at Kalauokalani Way saved the day for me and allowed me to do all my own moving. Mahalo Nui!

Mark K. 
Clasificación:
5.0

Great customer service!

Christian O. 
Clasificación:
4.0

The representative who assisted me was very helpful - renting the UHaul van was very easy and convenient. Returning the van using the mobile app was difficult - for some reason, my app would not submit the forms; it would get stuck and restart the process. Luckily my friend's phone worked. The app requires photographs to be taken of the mileage and the condition -- don't lock the UHaul until you take photos! For this particular location, while very conveniently located in town, be cautious if returning the van after-hours. The parking lot was dark, and there was a group of men hanging out in the parking lot or and many transients walking through the lot. I did not feel safe. Luckily, I did not go alone.

Sabrina K. 
Clasificación:
5.0

Sam at Storkeeper Self Storage was professional and helpful! Greeted us with a smile and treated us with "Aloha" throughout the transaction. Thank you Sam, we will recommended you for any moving or storage needs.

Jesse U. 
Clasificación:
5.0

I have so much anxiety about moving etc., but my experience at this location was so easy and everything was in order and the service helpful and friendly. I will definitely go back.

John Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel R. 
Clasificación:
5.0

No recommendations... Great service!

Cassidy I. 
Clasificación:
5.0

Truck was dirty inside and out but good enough for rental price.

ALAN A. 
Clasificación:
5.0

You can leave your car in the parking lot. Staff there is super friendly and helpful.

On Ting W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

Lots of dust, cobwebs and some small garbage in the passengers/driver area of cargo van.

Kayla W. 
Clasificación:
3.0

Please take better care of your vehicles & your establishment especially during covid. Parking lot had so much litter. No trash bins to be found. The appearance of the outside area just looked for a lack of a better word, ghetto and trashy. Cup holders & the inside of the vehicle was filthy. Steering wheel felt sticky, windows were extremely dirty. Passenger side window had dried white scum dripping from the roof of the vehicle onto the window which made it difficult to see & the ac had a mind of its own, it comes on when it wants to. For a nation wide brand & a multi-billion dollar company you have the capacity to properly maintain your vehicles. Convenience, expediting the rental agreement process online & counter, as well as the after hours drop was great!

Memory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ebo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peihang L. 
Clasificación:
5.0

We are extremely happy with the service the quality and accommodation to pick up the vehicle earlier due to the electronic key pick up system is not available in Hawaii,vey kind and professional staff

Tyler G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Essence S. 
Clasificación:
5.0

Treated me like family!

Stephen W. 
Clasificación:
5.0

The office person (Sam) was friendly and courteous. Van rental was quick and smooth. I feel very confident about using this location again.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip D. 
Clasificación:
5.0

Excellent customer service and smooth renting process. The vehicle was in excellent condition and allows us to move our furniture quickly.

Diego G. 
Clasificación:
5.0

Your question "clean and well maintained should be two different questions. It was well maintained and ran very well. Great breaks. Made it fell very safe. But it was dirty on the outside and just a little dirty on inside. Mainly the floor. But over all inside seemed cleaned. But not sure how sanitized..... The person I made my reservation with was very helpful, nice and polite. Her name is Ipo. Thank You for the service.

Michael G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shannon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

marilynn P. 
Clasificación:
5.0

Staff super nice✅🤙🏻😉

Aaron T. 
Clasificación:
5.0

Great service. Convenient location and efficient service. Mahalo Sam

Jamila M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noa B. 
No se han enviado comentarios para esta ubicación.

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