Drop off site was an auto shop, not a U-Haul site. Staff were friendly but indicated they were just a drop-off site and not responsible for any other U-Haul services. They said a U-Haul personnel would stop by their site to record the return and inspect the truck. They had a special U-Haul drop box for the keys. Two days later I received an email from U-Haul indicating I did not drop off the truck and trailer on time. After talking with Amy at U-Haul, apparently the staff at Richmond Auto did not record the return, as they were meant to. Amy took care of everything by the next day and cleared my contract. (ALL U-Haul staff I worked with or talked to during my entire contract period provided outstanding customer service!)
judith g
Richmond Automotive Center
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Honeoye, NY 14471
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I want to commend the employee who quickly fixed a problem with a billing error.
Charles BGREAT SERVICE!!
John PCheck engine light was on whole time but otherwise good. Truck had lots of power. I downloaded your app for checking back truck but couldn't locate any place to do so. Tried the chat but no one responded
Eileen SGas tank only at 1/4 tank
Eileen S