Horrible service. She walked in right at 0930 and said " Do you see any trailers here? " Looks like you are out of luck". Had to find and hook up and check out myself as the elderly lady working there refused to saying she was just filling in for Compass and never had been there before. She also said the trailer wasn't there and Uhaul " probably screwed us over as they always have problems with uhaul customers" , but I located mine in back behind storage units.. They had no one else there to assist. The manager had taken the day off and did not provide any other employee to help her or anyone needing a trailer and mine was reserved there in advance and verified The night before by Uhaul. The lights did not work but I got them to later. She also did not want to go back to contract on the computer to verify trailer number but she eventually did but it took repeated requests and she took 30 minutes just to print the contract which caused us an hour delay with labor waiting for us. Water from rain came in through corners in front and around door getting some of our belongings wet. Drop off location was on a grade; trailer could have rolled off a foot high ledge...put rocks behind wheels. Uhaul should not associate themselves with Compass.
Alquiler de camión de mudanzas en Hebron, KY en Compass Self Storage
¿Te mudas de o a Hebron, KY 41048? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Compass Self Storage. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Compass Self Storage
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Hebron, KY.
Alquileres de vans de carga y pickup en Hebron, KY
Los alquileres de van de carga y pickup U-Haul en Hebron, KY son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Hebron, KY 41048. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
service was great
This is the only uhaul place where i never have an issue
Brad was great
This location had never rented a trailer. The associate behind the desk was friendly and doing her best to be helpful, but was there on the manager's day off sitting in and had absolutely no clue what to do, including how to turn on the computer, get to the programs she needed, how to hook up a trailer, etc. The whole process took about 2.5 hours, should have taken 15 minutes or less.
The gentleman that helped me at this location was equally friendly and professional. Thank you!
Overall excellent rental experience. The automated rental and return was simple and efficient. The truck was very new and drove well.
Brad was excellent and very helpful!
Offer moving boxs, moving blankets, straps & dolly.
super quick and cheap
The person working the location arrived 25 minutes after they opened. It took us over an hour to check in and we were using the online option. Eventually we elected to go inside to check in with the rep and she did so quickly. I would not advertise that it's faster to do it online if I have to wait 20 min for a customer service rep to look at my file.
Process of renting and returning the truck was smooth and easy. Truck was in good condition. Brad Carr made the experience very enjoyable. If I need to rent a truck again, this will be the first place I check.
The pick up location was very friendly and courteous. My only complaint was the truck. The steering was terrible. A dent in the driver's door made opening a challenge. There were major cosmetic damages all over the truck.
The interior of the truck could have been cleaner, there was stick stuff from spilled beverages I'm assuming all over the interior. I cleaned it all with chlorox wipes after I picked it up. The maintenance and function of the truck was great though, except for cleanliness!
Awesome. Hes so hot right now
much cheaper than Penske that's for sure
Brad was very efficient
Employees friendly, helpful. Equipment was top notch and right sized.. Rented to move things into storage, and will rent again to move things out. Could not have been more pleased!
Thanks for the great service
The employee at Compass Self Storage locates at 2020 Northside Dr in Hebron Kentucky was unprofessional. I did not get his name, however he was the only employee working that day and opened at 10 AM and stayed till close of business at 3 PM. Issue 1: The lot has two parking spaces, one normal and one handicap. This employee with out a handicap placard or plate occupied this spot illegally. Issue 2: Upon dropping off my truck at around 2:35 PM, this employee was speaking with another customer. This customer was unhappy about something but not overly angry. After this customer left the employee looked at me and said, â€œThank god my only black tenant, am I right?â€ then realizing what he said he continued â€œI'm not racist or anything.â€ and chuckled to himself. This employee should no longer be employed by Compass Self Storage, or U-Haul should cut ties with this racist and discriminatory company. I expect to receive a reply about actions taken and I will further report this behavior to Compass Self Storage. Thank you, Brennan Lawrence Sergeant of Marines Semper Fidelis
The website is horrible. The email confirmation sent to me had the wrong address. So I went to the wrong location and wasted time. The location I was supposed to go to never answered their phone. The rental process was very annoying.
Great deal on a storage unit and truck