Comentarios del cliente para Compass Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Compass Self Storage

Grado total:

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Earl S. en

Grado:

El cliente no dejó un comentario.

ken S. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

El cliente no dejó un comentario.

Linda C. en

Grado:

El cliente no dejó un comentario.

Tonya S. en

Grado:

super quick and cheap

Caden B. en

Grado:

El cliente no dejó un comentario.

Jacob P. en

Grado:

The person working the location arrived 25 minutes after they opened. It took us over an hour to check in and we were using the online option. Eventually we elected to go inside to check in with the rep and she did so quickly. I would not advertise that it’s faster to do it online if I have to wait 20 min for a customer service rep to look at my file.

David E. en

Grado:

Process of renting and returning the truck was smooth and easy. Truck was in good condition. Brad Carr made the experience very enjoyable. If I need to rent a truck again, this will be the first place I check.

kenneth D. en

Grado:

El cliente no dejó un comentario.

HECTOR M. en

Grado:

Thanks to the employee who helped me unload

DARYL M. en

Grado:

El cliente no dejó un comentario.

Jamie C. en

Grado:

El cliente no dejó un comentario.

Jason G. en

Grado:

The pick up location was very friendly and courteous. My only complaint was the truck. The steering was terrible. A dent in the driver's door made opening a challenge. There were major cosmetic damages all over the truck.

Nicholas L. en

Grado:

The interior of the truck could have been cleaner, there was stick stuff from spilled beverages I’m assuming all over the interior. I cleaned it all with chlorox wipes after I picked it up. The maintenance and function of the truck was great though, except for cleanliness!

Joseph H. en

Grado:

Excellent service.

Bryan W. en

Grado:

Awesome. Hes so hot right now

Charles B. en

Grado:

El cliente no dejó un comentario.

Ronald B. en

Grado:

El cliente no dejó un comentario.

Kevin V. en

Grado:

much cheaper than Penske that's for sure

Kyle B. en

Grado:

Brad was very efficient

Bill W. en

Grado:

Employees friendly, helpful. Equipment was top notch and right sized.. Rented to move things into storage, and will rent again to move things out. Could not have been more pleased!

jonathan B. en

Grado:

Thanks to the mgr for helping me to unload some heavy items

Norman M. en

Grado:

Thanks for the great service

Brennan L. en

Grado:

The employee at Compass Self Storage locates at 2020 Northside Dr in Hebron Kentucky was unprofessional. I did not get his name, however he was the only employee working that day and opened at 10 AM and stayed till close of business at 3 PM. Issue 1: The lot has two parking spaces, one normal and one handicap. This employee with out a handicap placard or plate occupied this spot illegally. Issue 2: Upon dropping off my truck at around 2:35 PM, this employee was speaking with another customer. This customer was unhappy about something but not overly angry. After this customer left the employee looked at me and said, “Thank god my only black tenant, am I right?” then realizing what he said he continued “I’m not racist or anything.” and chuckled to himself. This employee should no longer be employed by Compass Self Storage, or U-Haul should cut ties with this racist and discriminatory company. I expect to receive a reply about actions taken and I will further report this behavior to Compass Self Storage. Thank you, Brennan Lawrence Sergeant of Marines Semper Fidelis

Mike N. en

Grado:

The website is horrible. The email confirmation sent to me had the wrong address. So I went to the wrong location and wasted time. The location I was supposed to go to never answered their phone. The rental process was very annoying.

Shaun M. en

Grado:

Great deal on a storage unit and truck

Lorien K. en

Grado:

Worked great

Larry D. en

Grado:

$21.75 for gas only driven 18 miles is outrageous.

Richard W. en

Grado:

This location is very difficult to get into and maneuver a trailer around due to the lot being very narrow.

Benjamin S. en

Grado:

Thanks for the prompt service

Michael P. en

Grado:

Brad always treats his people great

Randall B. en

Grado:

Trailer was in poor condition. The person that handled the transaction really didn't care that the listed return site was not acceptable. He told me he would show as unknown and I could return to any uhaul location.