The pickup process was extremely inefficient. Mobile pickup is a complete joke. We had to go inside and wait for the representative to enter things into the computer and send text messages to our phones, then take our own photos of the vehicle and check the mileage (which was wrong) and plates ourselves. We were into and out of the store multiple times, and the whole pickup process took 30 minutes. In a world where one can walk up to a rental vehicle at an airport and drive off with a simple 1-minute odometer and ID check at the exit, this is ridiculous. Not eager to rent with U-Haul again after this experience. Good luck, because others will not put up with this either.
Nathaniel R
A&K Power Equipment
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Hawthorne, CA 90250
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulA little AC in the office would be nice for everyone.
marc pNot much! Your team did a great job and were all welcoming and kind. Best,
KELLIE GThe staff member was rude and unhelpful.
Kumba VThe customer service has been excellent both times I have rented. It’s the people that make it.
Tom C