Was charged from friday to monday returned truck Saturday.no refund.your operation is a total cluster fuck.
MIKE B.
Moving Truck Rental in Hamilton, OH at Ace Hardware Hamilton
(Distribuidor de U-Haul del vecindario)
4185 Tonya Trl
Hamilton,
OH
45011
Contáctanos
4185 Tonya TrlHamilton, OH 45011
Services at this Location:
Horario
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 11 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Hamilton, OH 45011
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Evening drop off was nice but then I got a call that said they could not find the trailer a week later. I believe that has been resolved
Scott D.- Rating:
- 5.0
Nothing, everything went smoothly and the trailer worked perfectly
Warren H.- Rating:
- 5.0
Your mileage charge is too high. It cost more in miles than the rental charge. I travel only 40 miles, sad. You should give a few miles free or lower your fee for miles.
John N.- Rating:
- 4.0
The staff at the pick up location were helpful and friendly. While the checkout process was delayed due to the computer used for Uhaul services being shared with the dog tag counter (small town problems), the staff handled the trailer inspection and hook up quickly. Equipment return was very easy. Overall, a positive experience.
Erik J.- Rating:
- 3.0
Need a better key pick up process when doing the online process. Going in and having to wait for the person working the dog tag/key making counter to get the key defeats the purpose.
Chad H.- Rating:
- 3.0
Parking lot was a little tight for a regular size truck
steven P.- Rating:
- 3.0
Very tight backing area and this is coming from someone who has his class a cdl pulling a 53 ft dry van trailer with a t680 76 inch sleeper.
Kevin B.- Rating:
- 5.0
The F650 was excellent. No issues at all. Customer service excellent as well. Recommend this location and this truck.
Donald D.- Rating:
- 3.0
My original pick-up location was a storefront w no one to speak with. The truck that was suggested was a 10' when I really needed a 15'-20'. I was sent to the Sharonville location yo get a 20' but, upon arrival, was told that there was no truck available. I was them sent to a 3rd location, which was ACE Hardware. The delay cause me to have to change movers, which caused my cost to go from $100 for the original movers to $387 with the new movers. Uhaul should compensate me for the difference since it was cause by the company.
LaBaron R.- Rating:
- 5.0
Fast and friendly service! Everything was perfect! Very easy!
PAULA S.- Rating:
- 5.0
This truck is not suitable for customers intending to keep their property, and themselves, dry. Water leaked on my boxes and furniture. There was also a leak over the driver's side cab so I drove for 12 hours with water leaking on me. I am assessing water damage to my household goods. Additionally, the wiper blades are shot so driving through the rain was a safety concern. I would appreciate a phone call. Donald Stevens. (513) 460-6761
donald S.- Rating:
- 5.0
Very pleasant and had no issues what so ever.
MELANIE Y.- Rating:
- 2.0
Horrible location for returning large trucks
Kenneth G.- Rating:
- 5.0
N/a
Jodi S.- Rating:
- 1.0
I was sent to this location from Middletown, Ohio for an 11:30 a.m. pick up for a ten foot truck. When I arrived I found out that the truck was not there but according to the Middletown store it was there. So I had to take a van and 51.3 Miles and was unable to get the things that i had rented the truck for. This caused me to have to pay $106.51 for the truck and the mileage and thirty dollars for gas. And the pay the person $75.00 to bring the rest of the stuff that I had brought from him. These practices should not be I was forced to take the van of nothing because I needed to be on the road by 12:00 but that did not happed. So as far as being satisfied I was not. So thank you for inconveniencing me and making my late for an appointment that I had in Dayton at 4:00.
samuel C.- Rating:
- 4.0
Check tire pressure befor Trailer is sent out to the road. We lost a tire on the left rear side. Tire was gone. Running on the rim. Destroyed.
paul H.- Rating:
- 5.0
Great Customer Service.
Paulo M.- Rating:
- 5.0
I was not happy that the equipment was not available at the location I contracted for pick up. You had weeks to make that happen! I did your work by driving to another town for the equipment with no Financial compensation from you!
Carl E.- Rating:
- 1.0
Reserved UHaul to use for moving our college child in on a specific date. Called the morning of to let them know we were on our way. Was informed that our order was cancelled! Really? It was a NIGHTMARE!!!! Would never use or recommend this location! It was Ace Hardware location! This caused undue stress during a stressful situation! We specifically called to verify our reservation and was told, we would definitely have a truck! I had the conversation on speaker with other individuals! We spent an hour calling other locations trying to find another truck, while waiting on updates from the original location. Never received communication. We did finally get a truck!
Daniel L.- Rating:
- 5.0
i reserved furniture dollies but they were not available - we used an appliance dolly and it worked fine i reserved furniture pads also and they were short on the quantity reserved. the location team were helpful - the reservation process seems to not work well
Joseph W.- Rating:
- 1.0
Tried to return my rental early and could not The website is awful
Thomas K.- Rating:
- 3.0
Fortunately, this Ace Hardware store takes U-Haul rentals somewhat seriously and it is not just a side hustle that the owner has. I was directed to the fella that was cutting keys but just as we were starting to talk about the rental he stepped away. Oh well
tom Y.- Rating:
- 5.0
All good ðŸ˜
DARRYL B.- Rating:
- 4.0
This wasn't the location I wanted but it was only about 7 miles away from the original location and uhaul was supposed to add some additional miles to my account.
JAMES R.