Very friendly and helpful staff. Quickly brought up the return, verified everything and I was on my way. This is how all uhaul's should be.Chris D.
Customer Reviews for Ace Hardware Hamilton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Matt A.
I only dropped my truck off at this locationBelinda G.
No issuesRobert G.
El cliente no dejó un comentario.Rodney W.
El cliente no dejó un comentario.LANIECE B.
El cliente no dejó un comentario.Christopher B.
The staff was great and efficient.John C.
Easy, quick service and clean truck. Truck drove well just like a large car. ¡Gracias!Rondey S.
El cliente no dejó un comentario.Tina M.
El cliente no dejó un comentario.WALTER H.
Nothing to improve. Service was very quick and efficient. The truck was ready to go when I showed up.armando R.
Great job 👌MENZIE B.
El cliente no dejó un comentario.Brandon B.
friendly/helpful staffMIKE H.
El cliente no dejó un comentario.Cesar D.
El cliente no dejó un comentario.JORDAN H.
Fill up your vehicles with gas before you send your trucks back out with the next customer. When we took our truck out it was just a little bit over 3/4 of a tank. We tried to refill it to the same amount before returning it. Then I was charged an extra 11.00 for gas on my returned receipt from uhaul. That made me really mad!Mary S.
El cliente no dejó un comentario.Donnell J.
El cliente no dejó un comentario.micheal B.
El cliente no dejó un comentario.Marilyn J.
El cliente no dejó un comentario.Elizabeth C.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Michelle K.
Best service I ever had on a rental truck. Everything was ready when I arrived and check out was quick. Glad there was pickup location close and friendlyJames G.
El cliente no dejó un comentario.Carolyn D.
Nothing needs improvement. The man who rented the vehicle to me was very kind and knew the process very well. The van itself was very clean, comfortable, smooth-riding and reliable. U-Haul has definitely stepped up its quality in the past 15 - 20 years. I was impressed that U-Haul now only keeps low-mileage vehicles for its fleet so there is less worry about a breakdown..Charles B.
El cliente no dejó un comentario.Alexander K.
El cliente no dejó un comentario.Amy M.
Great service!!DONALD D.
El cliente no dejó un comentario.Michael L.
1. Actual Store hours don't match information on websites 2. Gas tank fill indicator inaccurateNandkumar K.
Gas was on same level when I brought it back as when I took it out. I was told I was a little short and forced to go get more gas, which put it over wht I took it out with. Also added more mileage to pay forMARK S.
Easy on line to set up pikcup, easy and the location to pick up the truck.Glen M.
Great group of guys working there everyone so friendly and personable!Patricia D.
El cliente no dejó un comentario.Michael F.
They charged me for gas saying tank wasn't full. It was and I have receipt I filled tank. This is why you use same credit card for both for bullshit like thisjohn Y.
El cliente no dejó un comentario.Michael H.
The owner was very helpful.Diana G.
No improvements needed. This Ace Hardware Store is a great location with great friendly staff.James E.
El cliente no dejó un comentario.Jeff G.
El cliente no dejó un comentario.MUHAMMAD A.
El cliente no dejó un comentario.Adam S.
It took several minutes to get the young man who did the check-ins to meet me once I had gone into the store and requested assistance dropping off the trailer. I suspect it was his lunch time. He did come out and meet me and was very courteous, efficient, and got me taken care of within a couple of minutes. Job well done!James F.
El cliente no dejó un comentario.Jason M.
El cliente no dejó un comentario.Warren H.
El cliente no dejó un comentario.John H.
Drivers side outer rear tire was found to be flat after we loaded. Sticky stuff in and around cup holder (previous spilled drink) Check engine light came on during the tripBrian B.
El cliente no dejó un comentario.David K.
Friendly customer serviceBrent A.
El cliente no dejó un comentario.BYRON B.
This ACE hardware is not my favorite but it was adequate.James S.
Nothing. Service was great and the van was clean.GERALD W.
My only problem was getting in and out of the vehicle. Just too short. Brought a stool along and it was fine.DONNA G.
El cliente no dejó un comentario.JEFFREY M.
The front tires were low on air. For vehicles that get this much use, it seems like this should be checked weekly (or so). Was no problem, really ... I just added air ... but was an inconvenience. Everything else was very positive. Most importantly, got the job done!WILLIAM H.
El cliente no dejó un comentario.Jeff P.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.SCOTT N.
El cliente no dejó un comentario.Xiaoming Z.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.RICKY S.
This location was great. As soon as we pulled in a gentleman came out and asked if we wanted help.Colin D.
Make sure employees respect social distancing, I do not need anyone I don't know hovering over my shoulder telling me how to do something I clearly didn't help explainingHELEN M.
El cliente no dejó un comentario.MARK O.
El cliente no dejó un comentario.Mitchell H.
El cliente no dejó un comentario.MEGAN S.
El cliente no dejó un comentario.LUCY C.
No one inside knew what they were doing.Brianna S.
Key was in a locked box, I had to have staff assist me in obtaining the key. Luckily they were open and helpful.Tabitha K.
El cliente no dejó un comentario.Alexis R.
El cliente no dejó un comentario.Aaron S.
El cliente no dejó un comentario.GREGORY D.
Assitant store manager , Tom was great to work with . My only concern would be to have a better method to prepay the fuel and then receive credit back if the mileage does not utilize the amount pre-paid . I put in more fuel than I used and could not be credited back according to Tom.steve C.
The truck itself was warn out.KENNETH D.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Jeffrey S.
Truck was not clean, blankets were also not clean.Ed C.
El cliente no dejó un comentario.JERRY M.
El cliente no dejó un comentario.Molli H.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Andrew A.
El cliente no dejó un comentario.KALEB H.
Clean the horse manure out of the truck before you give the next customer the truck. Seats were full of animal hairKimberly S.
Everything went so well, really a great experience.Christopher B.
El cliente no dejó un comentario.CONNIE A.
El cliente no dejó un comentario.yogendra C.
Great service. Helped me change my toe ball.ROBERT S.
Nice gentlemanMark B.
El cliente no dejó un comentario.John L.
everything was great!kathleen G.
El cliente no dejó un comentario.Albert P.
The cargo van I rented wasn't swept out. It still had mud and dirt all over the back. The customer service I got from the Ace Hardware was amazing. Definitely would go back.JOHNATHEN A.
El cliente no dejó un comentario.TERRY S.
El cliente no dejó un comentario.CHRISTINA G.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.BOB C.
El cliente no dejó un comentario.GARRY C.
El cliente no dejó un comentario.Eric D.