I want a manager to call me the U-Haul was so shaky I thought it was going to break down they didn’t put my dolly in the truck the truck was filthy and on E worst U-Haul ever I DO NOT RECOMMEND
Laquana H
Tropical Multi Services LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Haines City, FL 33844
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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If I could give this review a negative it’ll be negative 50 stars. I arrived to pick up the Uhaul around 6:40pm. The truck was dirty with debris when we got it!! The representative was very unprofessional first told me only $100 deposit then cancelled my online reservation to start a new one once he did that the deposit changed to $160 I paid cash. He Told me to have the truck back by 8:00pm the next day (Me thinking there was a grace period for return). Thinking I had extra time I come back at 7:50pm to return the truck but gas level wasn’t exactly where it was supposed to be so I leave to get gas and come back around 8:06pm. The representative then tells me I’m only getting back $29 I question why when the rental was only charging $73 for the day. He then tells me I would be getting charged for another full day for the truck rental because my leave time was 6:40 I questioned why being that he had told me to return the truck at 8:00 had I known that I would have had the truck back at 640. The representative became upset and continued to say “well you have a receipt it states the time on the receipt” there’s nothing more I can do to help you. As I’m leaving the location the rental amounts with the change I’ve received from him doesn’t add up at all… If I was charged a deposit of $160 and the rental for one day is $73 that leave $87 in which the representative told me they were charging me $83 for the second day but he gave me change of $29??? I’m so confused and feel like he is a scam that has pocketed my money!! I want a refund of the amount that’s owed to me which is $87. I will be seeking legal counsel if this issue is not resolved!
JESSICA LThe young guy was very excellent and I think I was giving him a hard time lol but no seriously he didn’t get upset at all we laughed together after all… the best U-Haul place I have went to
BRENDA GI want to give a shout out to the two ladies that worked the day i was there. They handled everything of mine with kid gloves and destressed me to the max. In the past, there was always something wrong with the experience, that i counld have written a coffee table book of the horrors. But this time, every little problem was fixed and i was so thankful for their help. Alexandra and Kelly were the best every!!!! Uhaul are very lucky to have you.
MILAGROS MThis location needs to upgrade their parking lot. It is way to crowded.
ROBERT B