I might have missed something in the details when making the reservation but I wasn't aware I'd need multiple forms of ID or an employer reference when unlocking the car digitally, which was a bit tricky at a remote warehouse at 630 am. Making the unlocking process more explicit up front would help.
Christopher H
Greenpoint Storage Plus
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Greenpoint, NY 11222
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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I regret selecting the option of checking out the vehicle by myself because the experience on the app was a bit annoying and frustrating. The person behind the counter at Greenpoint Storage Plus, Momo, was helpful and courteous. I had not chosen that location in the first place. I chose a location closer to the subway, but last minute I received a notification that my reserved car is no longer available at my selected location, so 468 Kingsland Ave was selected instead, and I acquiesced. The system should be changed so that the chances of the pickup location changing last minute is lower, and to improve the self-checkout system.
Penina GMissing equipment caused me significant delays and almost completely messed up my coordination with moving.
kevin cWe booked this space but the access and key was not available at the time we booked. The person at the space was rude and unhelpful. Our move was delayed because we could not get the vehicle in time. Will not rent here again.
Sarah MI was overcharged by 50 dollars for no reason at all, it never showed up on a reciept, and in addition the location WRONGLY tried to claim i left the tank under 25% which i proved wrong with pictures and attempted to get a refund and all i was "refunded" was the extra 50 uhaul stole from us.
Shawn J