They closed early 11/17/23! I and another customer were there before 5pm and no workers were there and doors locked! Plus I had problems picking up truck on 11/16/23. U-Haul corporate changed my pick up location and instead of $185, Josh said $395! The corporate office had changed my pickup location on 11/15 from Wyoming to Granville MI, but they also changed my rental from a round trip to a one way, which caused the price difference! I called the main reservation line (corporate). I had to wait on hold more than 10 minutes then Brandy got it straightened out after another 20 minutes on the phone. Very frustrating!Cheryl L.
Richter Self Storage Of Grandville
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Grandville, MI 49418
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Very friendly,helpful customer service. Great people to work withStephen W.
Check engine light was on. One of the guages on top of the dash didn't work. Back of the truck was dirty and had blankets all over and not folded upon pickup. I needed it before open and was not told which lockbox my keys would be in or the combination for the lockbox ahead if time. I had to call customer service and be transferred to someone to get it. Also, this isn't the locations fault but the app is very slow to load and not very easy to navigate.Brooke L.
Great serviceAnthony M.
24/7 pick up was not ready and had to wait and hour for office to open.Amanda B.