The staff were incredibly unfriendly and almost rude. I was told the dolly was in the truck only to drive home and find out it wasn't and had to send someone back to pick it upIrma S.
Moving Truck Rental in Glenwood Springs, CO at Alpine Motors
(Distribuidor de U-Haul del vecindario)
Glenwood Springs, CO 81601
(Hwy 82 Btwn 23rd & 27th St)
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Glenwood Springs, CO 81601
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Sales associate was not too friendly. Took forever to get truck checked out due to computer issues (U-Haul system I believe - not local). Truck windshield was so dirty I could hardly see out of it when driving into the sun. Wiper washers did nothing to help.Robert H.
Take a good look at the customer relations standards of some of the staff.Adrian B.
Excellent experience. Friendly, professional & helpful....what more could you ask for?Christie F.
Nothing- it was perfect and Don who rented to us was especially helpfulPam N.
When dropping off the truck it was difficult to get the lock box numbers to roll to different numbers when trying to close it. While attempting to get the box locked when returning the key an employee with a beard and green gauge earring pulled up and said he would take the key and deal with it. I let him know that I was not able to park the truck in the place in the spot from the morning since a tow truck had parked there. At that point the employee had a hissy fit and became loud saying that the truck was parked somewhere else that morning and I was lying. Pictures prove that wrong. Then he started in on saying use the white lines they are parking spaces. Guy was a complete dick. Someone returning a moving truck already had a long day and to have to deal with some guys shitty attitude is poor service. I will not use this location again.scott K.
I would recommend this location only because it is the only place in town. If they had competition, perhaps they would be more welcoming of their customers. They provided no parking on their lot for me when I picked up the U-Haul vehicle for a few hours of use, but had neglected to tell me in advance that I'd have to drive back across the highway several blocks, up a hill, to park my car on a neighborhood street and walk back to the dealership before I could pick up my rental. And when I questioned that policy a bit, since they had about 10 open parking spots on their lot, their response was "Yeah, that's what we [i.e. employees] have to do, too." But ... they are not customers!! At the very least, they could tell people in advance that this is the arrangement. I was short on time, and if I had known how complicated it would be, I could have allowed extra time and parked my own vehicle first before arriving at their door for my rental vehicle.Barbara D.
location is right in downtown Glenwood Springs, very convenient.Peter Y.
Fellows there were very accommodating. Will be renting moving truck there for 2/20.Norman V.
Great shop and great employees always willing to help. They are also the speediest at getting you in and out with your truck.Daniel W.
clean the vehicle , check fluids , I ran out of windshield fluid immediately and even went back in to make sure I would not get charged for the disgustingly dirty vehicle I was rented. Sad and lazy.Thomas D.
Be more clear and honest with reservations, milage shape and cleanliness of rentals, before we leave your lot! Make sure to explain the importance of the login to your clients!Christina G.
Location was closed on Sunday and parking lot was very full.ERIC H.
The guys at u-haul Glenwood are always courteous and helpfulCotton K.
Convenience is the biggest plus of this location.EVELYN M.
I stopped in to confirm my reservation a week before I needed the vehicle - which was a good thing, as the store did not have a 26' truck on hand nor were they expecting to get one. Fortunately, Dan was able to get one from another location and I had everything I needed when the day arrived.MASON H.
Thank you to the gentleman at the counter in the morning, very nice to deal with.Joseph K.
Efficient and professional help! Quality equipment!George A.
Don and the crew at Alpine Motors are great. They work hard to make your rental a good experience! Equipment always is in great shape and as a result, things go smoothly. Highly recommend their operation.Andrew M.
Better customer service would be better. People who get cars need to check the gas tank right when they get the car because it will be empty and they'll charge it like full. Overall the customer service was horrible. This place tries to charge you too much for anything.Ignacio G.
Only location close to our destination, not many choices, could use a larger vendor in west glenwoodCynthia H.
Only location close by , dont have much choiceCynthia H.
These people were very nice and even allowed our extra days without charges. Thank you, Alpine Motors.BDROBERT D.
The gentleman who assisted me was extremely friendly and helpful. I will use this location again. Although I have had TERRIBLE service from Uhaul corporate staff and would never recommend anyone deal with them, this independent dealer and their team are excellent. Uhaul corporate should take training from the team at Alpine Motors.Joseph D.
The gentleman that helped me was awesome. He is a great employee to hang on to.Steven S.