The tire sensor on the right rear tire was broken, thanks for including a dolly and helped me move the furniture in boxes
Richard R
Climatized Containers
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Georgetown, TX 78626
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This rental experience has been the most distressing and unprofessional encounter I've ever had, not just with U-Haul, but with any moving company. Over the past 15 years, I've moved more than 10 times. The customer service representative at this location (Climatized Containers) was not only discourteous and unprofessional, but he also seemed to be on his lunch break and couldn't be bothered to assist a both I and another elderly lady. I was struggling with the U-Haul app to check out and find my truck. Since when does AI take the place of a real employee in helping customers? He was aware I needed help, yet he chose to turn off the lights inside the building as if I hadn't just seen him moments before. Additionally, I didn't receive the moving blankets and dolly in my truck. Due to the poor experience, I instructed the phone customer service representative to remove them from my order, and I decided to rent them elsewhere. If this location can't manage a truck order, I certainly wouldn't trust them to safeguard my belongings in a storage unit.
Kandyce PJoshua was very thorough and very professional about how his business and he took time out of his busy schedule and walked us to the vehicle hooked the trailer up to our vehicle and told us exactly what to return it very professional.
DONALD WJosh helped me through the whole renting process and explained everything I wanted to know and more. I don’t rent a truck for towing often, so his help and expertise came at the right time!
Ahmed hSuper friendly staff, great service. Made rental a breeze.
ANDREW B