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Liz B.
Customer Reviews for Climatized Containers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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They were very nice, well organized good at explaining everything.
John O.The guys were great and easy to work with! They were professional and pleasant
Patsy C.Multiple calls, emails and voice messages have gone unanswered. We can't understand why.
Christopher W.Agent was unfriendly, rude, and impatient.
Thomas M.Always polite and always professional, very good location for me
Joseph E.Good management and friendly staff.
mickel m. | Overall ExperienceWindshield wipers were old and useless, belts were squealing, brakes were noisy
Danny B.Staff was great and very helpful
Justin B.Awesome people
TRAVIS G.Low tire pressure indicator light was on. I wasn't notified of that until I went back in and asked what was going on. Was told to ignore it because a tire had been changed but the sensor was bad. Overall the vehicle was dirty. There's several other U-Haul locations in town that I would pick over this one in the future.
Kip S.The location was very accessible, clean and was very orderly. I was impressed with all the signs and requests posted at the location. Very nice and professional. Office staff was punctual, polite and informative. I will definitely visit this location in the future for my rental needs.
James T.The Dolly I requested and paid for was not with the truck and needs to be refunded. Other than that, the location was easy to find and use, the equipment was in good condition and ran well.
JANET O.The actual location is a little difficult to access. Employees met basic standard of service, but could have been more engaged with the customer.
Christopher P.Not much. Pretty smooth process
Daniel C....one of best Uhaul experiences so far....the guy and gal there running the office....friendly and efficient...!!!
Kevin K.Great customer service; friendly personnel. Easy to set up rental and trailer was ready to go when we got there. And, they hooked it up for us when we arrived and unhooked it for us when we returned it. Highly recommend.
Patrick D.fix the windshield and side mirror before sending it back out
Dean B.Awesome!
Shannon C.From the website to delivery and return. FLAWLESS
Michael M.Excellent job all the way around!
Angelo P.Continues to provide quick courteous service every time. Gracias
Stephen S.It was a pleasant experience on the whole. Was way to pick up and drop off the truck.
Nikhil P.I attempted to call the location several times to ask about early drop off, they never answered, left messages with no call back. I dropped off the rental before mid night and on the receipt it said I dropped it off around 530 am, but the office opens up at 9am, I even called 800 uhaul number to notify them of the return and eventually was able to get a hold of the office to notify them and I still was charged for the 25th even though I returned it on the 24th.
ROGELIO Z.Nada
Nikita G.Super friendly staff. Thanks
Richard L.I am a happy repeat customer. Thank you guys!
STEVEN M.The staff was great. Extremely helpful and professional.
greg L.Keep that happy face and the excellent courtesy you showed thanks again!
Kenneth K.Very personable
kevin H.I dropped off my U-Haul the same day and took a picture of the mileage before dropping the key in the key return box. I received a receipt days later charging me incorrectly for over $500 - UNACCEPTABLE!! The receipt said that I drove 304 miles and kept the truck for 6 days which is false. I also called 7 times and left messages with no answer and no return phone call. I will never come to this location again.
Kelsey C.All good! A bit out of the way, but nice people to work with and good equipment
John F.Didn't request a standard hand truck (dolly) but got one anyway. I didn't see that it was already defaulted to 'one' on the reservation page of the website. Didn't inspect the interior of the box truck or the hand trucks on pick up. Or I would have spotted and refused it. It was only $7. So I didn't complain.
Mikel B.When hooking the trailer to my vehicle, I asked the gent if 4x7 trailer is 48 inches internal. He said yes. I got home and it was 39 inches. Fortunately, the lawnmower we were transporting fit with 1/2 inch to spare.
Peter B.Staff is very friendly and helpful!
NELS J.Nothing. Love this location. Prompt, professional, friendly. Will definitely rent from here again!
Alexandra P.Steven was an incredible assistant. The service and after hours drop off make the experience 120% awesome
Heidi S.Great service! Convenient! Uhaul even had a back up camera! I haven't drove one in about 25 years and it was comfy for a box truck. Surprisingly good on gas!
Lauri S.I was not given enough miles. I only drove from the rental store to the apartment I was moving from and then straight to the apartment I was moving to and then straight to the drop off store. And I was charged for extra miles.
Phil H.checking was easy. owner was very friendly and helpful
Dave C.Was odd that I dropped off the trailer and the offices closed on Saturday at noon. Would of been good to know so we would know what to do with the trailer.
TOMMY H.Nothing .. these guys are awesome and this is my goto rental location.
David P.The lady there spoke so quietly I could barely hear her and had to ask her to repeat herself a couple of times. The other people with me commented the same thing as we left. She also seemed annoyed when I asked to purchase some supplies.
Greg K.Everything was handled in a timely manner
Susan H.Have the equipment I reserved.
Garrett M.It was a great overall experience. Bruce was very knowledgeable and helpful. It was quick I was in an out before I knew it. I would recommend this location to anybody. That needs U-Haul assistance. They are very knowledgeable and helpful at climatized containers & Uhaul.!! I trust this location with all my U-Haul needs. They have been doing this for 18 years can't get any better than that!!!
Tol H.Only have of the equipment was ready. Had to spend 3 hours calling around looking for uhaul that had the rest. In middle of a move and had to spend all day calling around because location didn't care to have everything.
Kevin B.Customer service was excellent from the time I called to make the reservation to the time I arrived everyone was so friendly and helpful
Brenda G.Our experience was great at this location. GPS took us directly to the location. When we drove up I was a little concerned with the parking situation but it ended up working out with no problems. The check in and check out process was simple and quick. A big thanks to the staff there.
Kimberly C.The warning light to service tires was on. That made me nervous, but the staff assured me that the truck had just returned from the shop. Everything else worked great!
Patricia A.I turned my key and paperwork in return box before I went online to check-in and therefore wasn't able to take pictures necessary. I would suggest the rep remind us guys who don't always read directions on truck door to check-in before dropping keys in return box
Daniel S.The truck was filthy. Looked as if it had been sitting for a while. I couldn't really get the windshield clean with gas station wand. The interior was not clean. The cargo area seemed fine for sure. The staff was great and pick up and return were simple. I will certainly use this location again - and hope for a cleaner truck.
David C.Stephen and Jessica are very friendly and incredibly helpful. My daughter still has a unit there, as do I. I just closed down one of my non-airconditioned units because I no longer needed that particular space.
MARY M. | Overall ExperienceThe staff has always been helpful and accommodating. I would highly recommend this storage facility plus truck rental to anyone. Thank yoyu!
Karen K S. | Overall ExperienceStephen and Liddy were super welcoming and accommodating to our needs. We will definitely use them again.
shawn b. | Overall ExperienceSteven and Jessica are great! Totally committed, hard working folks. I highly recommend them and we will be back for any storage or U-Haul rental needs.
Ed V. | Overall Experience