The clerk listened as I shared my experience at the pickup location in Harrisburg. Great customer service experience and satisfaction.
EMMA M.Moving Truck Rental in Florence, SC at U-Haul Moving & Storage of Florence
369 N Irby St
Florence,
SC
29501
(Intersection W Sumter St)
(Intersection W Sumter St)
Services at this Location:
Contáctanos
369 N Irby StFlorence, SC 29501
(Intersection W Sumter St)
Services at this Location:
Location Hours
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Florence, SC 29501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
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Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Contenedores U-Box®
We ship across town or accross the world!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
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Enganches para remolque
U-Haul is North America's #1 hitch installer!
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Propano
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
U-Haul did a good job of supplying all the necessary packing material and a clean truck.
Alice F.- Rating:
- 5.0
Uhaul trucks need cruise control driving a thousand miles with no cruise control sucks and maybe invest in diesels for better fuel economy to help offset the cost of a one way rental. Also on one ways it might help if you had unlimited mileage like a rental car but offset with a higher rental rate on the truck for one way.
Alan R.- Rating:
- 5.0
We made the reservation at a different location. The manager failed to tell us we had 1 1/2 hours to pick up the trailer we rented. Otherwise it would be canceled. Luckily the location we picked up from had another trailer available.
Homer B.- Rating:
- 5.0
The staff here is amazing!! They have most definitely created a loyal/repeat client over the past year dub to the numerous, overwhelming pleasurable experiences that I have had! I just wish that the main call center and live chat center had a fraction of the decency of what this store has, the live chat and call center has an average hold time of well over 30 minutes and subsequently when you finally get through it's a fifty/fifty chance of them purposely disconnecting the phone call or live chat! I highly praise Brett and his team of amazing employees that I have become well known to. I must say they are top notch and I highly recommend!!! -Josh T.
Joshua T.- Rating:
- 5.0
Alyssa was most helpful!!
Frances C.- Rating:
- 5.0
Not the fault of the location, but my pickup location was changed twice within twenty hours of pickup. This was frustrating as the final pick up location was twenty miles further than the original location.
Michael P.- Rating:
- 3.0
Clean the trucks
Tyrone O.- Rating:
- 5.0
Tire poor condition
Joseph H.- Rating:
- 5.0
Awesome customer service, quick return and checkin
Benjamin M.- Rating:
- 4.0
Staff was helpful and polite. Tried calling location prior to arrival but unable to reach anyone to answer the phone with an automated stated wait time of over an hour to be able to speak to someone at this location. Inside of the trailer was still dirty from previous client use. Smelled of livestock or fertilizer. Return was easy and simple. Staff were overall helpful.
Joanne C.- Rating:
- 5.0
The mobile pickup is useless. I have rented from this location four times before, yet the past three times I've picked up with mobile, my driver's license has to be verified. Why?? How long does that take? There is no information on the screen telling me that “someone†has to look at my credentials. Please improve this. Other than UHaul corporate's mess on the pick up, this location is great. I pass three other UHaul partner locations on my way to this one because it's so much better than the others.
Megan F.- Rating:
- 5.0
Everything is good
Lex B.- Rating:
- 5.0
This uhaul is always good. No complaints!
TENISHA J.- Rating:
- 5.0
Not sure it was great
Adam R.- Rating:
- 1.0
The employees use their own phones to take pictures of your id that they say gets uploaded to the computer. That is a breach of my PII and I won't be back!
Sasha T.- Rating:
- 3.0
Dropped off after hours. Couldn't get uhaul's online drop off verification to work. Kept saying it couldn't locate my reservation. Called and spoke with someone who said they were making a note of the problem. Prior to this I called 1-800-go-uhaul and got permission to keep the truck a little longer than the original drop off time. I called next day to make sure everything was taken care of and found out I was charged additional money. Company states they had no record of me speaking with anyone on either occasion even though when you call in it says you're phone call is being recorded. Total scam! Had permission from uhaul to keep truck until 8pm instead of returning that morning by 10a due to severe weather etc. Returned truck by 6pm but still got charged for another whole day and another whole day of their insurance that I didn't want in the first place even after getting permission. HORRIBLE EXPERIENCE ALL THE WAY AROUND!! Go with another company. Save yourself the headache!
WILLIAM C.- Rating:
- 5.0
The guy who helped me was very friendly and made the process very easy!
Austin S.- Rating:
- 5.0
Always the best. Thanks.
Gerald P.- Rating:
- 5.0
I personally think for a 4 day rental 331 is extremely high. When I talked with the lady she told me 78 dollars for 2 days so that would be 156. 88 dollars in miles and then 56 in insurance
Taylor L.- Rating:
- 4.0
Good experience from all angles. Staff was helpful and friendly.
Jonathan A.- Rating:
- 2.0
Prior to visiting this location, I was warned that management was racist by former customers. I ignored the warning and decided to secure a UHAUL through this location despite the warning. I take responsiblity for choosing the wrong return time in error. I chose 5 am and not 5 pm on Saturday 3/13/21. I was in a hurry when I made the reservation online. That however does not excuse the rude, unprofessional threatening tone and harsh language used by management regarding my error. My emergency contact was spoken to very rudely and called me very upset about the way she had been spoken to by a female employee. I then called UHAUL to explain my error at which time I was told to bring the truck back NOW and reprimanded like a chile regarding how much money I was causing this location to lose. I know that if I was caucasian this would have never happened. The PROPER way to handle this would have been " Ms. Spears, the UHAUL ws due back @ 5AM this morning, I was calling in reference to that". At which time we could have calmly reached a resolution. I have NEVER received this type of POOR SERVICE from any business. You would think I was his teenage daughter and had borrowed his car without permission. I will NEVER use this location or UHAUL again.
Naketra S.- Rating:
- 5.0
We were given great help arranging and scheduling the equipment we needed. Check in at end of trip was quick and easy.
Don R.- Rating:
- 5.0
Nothing you guys are prefect
Nicole V.- Rating:
- 3.0
N/A
Alicia S.