I was missing a dolly that I ordered, and the person helping us didn't really know much other then how to enter the info into the computer. She was very nice, but it would have been helpful if she was more knowledgeable. I feel like this is the problem with these companies that do U-Haul reservations on the side. They don't actually know about U-Haul practices or policies. On top of that, their equipment to scan the ID wasn't working properly and we couldn't connect to their wifi to do it, as the person helping us didn't know the password. Finally it worked, otherwise we could have been stuck there much longer. It was a good thing we came early to the location, just in case there was a hold up.
john o
Double R Distributors Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5M2Y8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location was just fine without any issues at all. Pick-up and drop-off went smoothly. Now, unrelated to this specific location: I had my reservation changed on me hours before my reserved time. Very disappointing since of course I had to be at certain places at certain hours. This location is what saved me, with a way bigger truck unfortunately.
Tiago SThe app needs some attention - unable to log into the site
michael fI used this location 1 time before this rental and the agent remembered me. That meant alot to me. Everything went very smoothly and trouble free. The agent was friendly and courteous.
BRIAN HI got outstanding customer service from Uhaul specialist Mel. He was able in short time prepar for me multiple steps difficult order with the truck and many Uboxes. Always pleasure to work with real specialists. Thank you, Mel.
Siarhei H