There seems to be a common factor in the uhaul dealers in Durham where the vehicles are filthy, beat up and never full on fuel. Luckily I will not be using another one for at least a year. To be clear, I am not complaining about the person on site who helped me. She was very pleasant and personable. I will be sure to visit the locations prior next time. I believe that this dealer should definitely reach out to uhaul to correct the app settings and contact information. It was communicated that the problem was not new though. The hours for pickup ranged from midnight to 8:30AM!!! The location does not open until 9:00AM and the phone number associated with this location is no longer in service. I also had to call the “800†number to find the place because the location address is across the very complicated intersection near the dealer. In short, I do believe that the lack of professionalism and pride in work is lacking across the whole city. With that said, it would not be difficult to achieve a better level of service in an area where the bar has never been lower.
Sharelle U.
Assistive Automotive Center
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Durham, NC 27704
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Fast and friendly service
Kimberly M.The lady was very kind and helpful!
Joel E.My whole experience was good ! Thank you
Debbie M.Great experience at this location!
Ericka G.