Truck was not clean and was missing a gas cap upon pickup. Furniture dolly was not included. This was after an earlier pickup where dolly or hand truck were not available and turn signal did not work.Nick H.
Moving Truck Rental in Dothan, AL at Backyard Treasures
(Distribuidor de U-Haul del vecindario)
Dothan, AL 36301
Services at this Location:
- Lun. - jue.: 10 a. m. - 6 p. m.
- Vie. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 1 p. m. - 6 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Dothan, AL 36301
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I wish I remembered her name but woman working at this location on 3/11/21 was very nice and helpful!HEATHER E.
Nice people to deal with.james F.
Very friendly the gentleman that rented too me was very professional and nice! I came from another location that couldn't help me and he definitely made the difference between a good and bad experience!TRENTON M.
This vehicle was in the most pristine condition I have ever experienced with a rental from U Haul !Thomas B.
This was a last min pick up due to the initial location did not have what I reserved. I had to drive 45 min away from where I should have been to catch this location prior to their closing. The staff at Backyard Treasure was so very nice once I made it to them. The check out transaction was less than 10 min and seamless. I was allowed to leave my car in their parking lot overnight since I had lost my ride due to the location change. Drop off today was smooth and took less than 5 min. I would recommend this UHAUL location to anyone without reservation. THANK YOU AND KEEP UP THE GOOD WORK!!Omotayo I.
I am in retail sales. The lady who assisted me was great. She knew what she was doing and took control of the situation .She is the best. Thank you.Dirk W.
Nothing moreBenjamin M.
This is a multi-functional place (store, locker, storage, etc). Nice hometown staff.Stephen C.
The lady that helped me was so nice and professional, I told her about the issues that I had and she continuously apologized for the actions and unprofessionalism of the store that I picked the truck up from, she checked the truck and then she apologized for the condition that the truck was in. She immediately put in a work order for the truck and again apologized. She is someone you definitely want representing your company.Loretta C.
It was close to closing time and getting dark. I really did not take notice of the location being clean and inviting. Large lot with plenty of parking and room to maneuver.Eugene F.
We just returned here--but they were great!Carla E.
Nothing, you all were greatchristy R.
It's not a perfect score because I got charged Saturday mileage rate instead of Sunday/Monday rate. Picked up Saturday night right before closing for 2 days. We moved all Sunday and part of Monday. But they charged us Saturday rate saying it's U-Haul policy. I don't think it's fairThomas S.
Nothing, the associate who helped me was everything customer service should be!Alicia S.
All was goodterry H.
Customer did not leave a comment.Whitney K.
Everything was clean and pick process was quick. I will definitely do the online check in again. We had everything inspected and were driving off with the rental truck after only 10 minutes. Thanks Uhaul for the online process. Things were much faster and smoother.Kevin R.
I haven't used Uhaul and take my email off your list!!CHRIS P.
The lady that called to verify appointment pick up and helped at the counter was EXCELLENT. she was knowledgeable, instructive, and engaging in the details of our upcoming trip. She was a pleasure to work with and I was honored to make her acquaintance. U-Haul should be thankful for her.Rachael R.
Tell them you refuse to rent a motorcycle trailer to someone cause they'll be denied a pickup truck rental anywhere everywhere to tow your trailer. Instead I got ran around three locations had take trailer back costed me $350 and still had to pay for a days rental fee for less that an hour or so of renting it.. Smhhsdro rent a Box truck.. got jerked around there at locatijntolx they were closed and didn't mention anything bout being able to self check me a truck.. Them got a 15 foot truck instead of a mere 10 footer I needed and wanted.. smhConstantine N.
The drop-off staff were very friendly and efficient. Thx.Helen G.