Not as friendly as they could have beengary F.
Customer Reviews for Backyard Treasures
(Distribuidor de U-Haul del vecindario)
Dothan, AL 36301
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 10 a. m. - 6 p. m.
- Vie. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 1 p. m. - 6 p. m.
- 7/4/2021: 1:00 p. m. - 6:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Rhonda V.
very professionalstan N.
Very pleasant Lady who owns this place.Edward D.
Dia rly and happyHOAN N.
El cliente no dejó un comentario.RUTH C.
El cliente no dejó un comentario.Robert B.
Not a thing.ann e J.
Just go to the one that's located on Montgomery hwyLEDARIUS C.
El cliente no dejó un comentario.Anthony H.
El cliente no dejó un comentario.JEFFREY M.
El cliente no dejó un comentario.KIMBERLY W.
Staff could be more knowledgeable on the contract process as some mistakes were made. Overall, very nice people, and I would go back.MADISON D.
NOTHING MRS BARBARA IS COOL AS AN ICE CUBERonald P.
El cliente no dejó un comentario.JITENDRAKUMAR P.
Nice elderly couple own this drop off location. They were unable, for the most part, to help unhitch the trailer from the motor home. I have a bad back which made this process difficult. My back hurt for days.herman M.
El cliente no dejó un comentario.JOHNM Q.
El cliente no dejó un comentario.John M.
Truck was not clean and was missing a gas cap upon pickup. Furniture dolly was not included. This was after an earlier pickup where dolly or hand truck were not available and turn signal did not work.Nick H.
El cliente no dejó un comentario.corey A.
El cliente no dejó un comentario.MARGIE P.
I wish I remembered her name but woman working at this location on 3/11/21 was very nice and helpful!HEATHER E.
El cliente no dejó un comentario.dimayra R.
Nice people to deal with.james F.
El cliente no dejó un comentario.Whitney R.
El cliente no dejó un comentario.John B.
Very friendly the gentleman that rented too me was very professional and nice! I came from another location that couldn't help me and he definitely made the difference between a good and bad experience!TRENTON M.
El cliente no dejó un comentario.Robert J.
This vehicle was in the most pristine condition I have ever experienced with a rental from U Haul !Thomas B.
This was a last min pick up due to the initial location did not have what I reserved. I had to drive 45 min away from where I should have been to catch this location prior to their closing. The staff at Backyard Treasure was so very nice once I made it to them. The check out transaction was less than 10 min and seamless. I was allowed to leave my car in their parking lot overnight since I had lost my ride due to the location change. Drop off today was smooth and took less than 5 min. I would recommend this UHAUL location to anyone without reservation. THANK YOU AND KEEP UP THE GOOD WORK!!Omotayo I.
I am in retail sales. The lady who assisted me was great. She knew what she was doing and took control of the situation .She is the best. Gracias.Dirk W.
El cliente no dejó un comentario.AXEL B.
El cliente no dejó un comentario.Cynthia D.
El cliente no dejó un comentario.Ronald B.
El cliente no dejó un comentario.carl S.
El cliente no dejó un comentario.Adam G.
Nothing moreBenjamin M.
This is a multi-functional place (store, locker, storage, etc). Nice hometown staff.Stephen C.
The lady that helped me was so nice and professional, I told her about the issues that I had and she continuously apologized for the actions and unprofessionalism of the store that I picked the truck up from, she checked the truck and then she apologized for the condition that the truck was in. She immediately put in a work order for the truck and again apologized. She is someone you definitely want representing your company.Loretta C.
It was close to closing time and getting dark. I really did not take notice of the location being clean and inviting. Large lot with plenty of parking and room to maneuver.Eugene F.
El cliente no dejó un comentario.Vincent H.
El cliente no dejó un comentario.richard C.
El cliente no dejó un comentario.James P.
We just returned here--but they were great!Carla E.
Nothing, you all were greatchristy R.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.MELISSA N.
It's not a perfect score because I got charged Saturday mileage rate instead of Sunday/Monday rate. Picked up Saturday night right before closing for 2 days. We moved all Sunday and part of Monday. But they charged us Saturday rate saying it's U-Haul policy. I don't think it's fairThomas S.
Nothing, the associate who helped me was everything customer service should be!Alicia S.
All was goodterry H.
El cliente no dejó un comentario.Whitney K.
El cliente no dejó un comentario.Jaquoia C.
Everything was clean and pick process was quick. I will definitely do the online check in again. We had everything inspected and were driving off with the rental truck after only 10 minutes. Thanks Uhaul for the online process. Things were much faster and smoother.Kevin R.
El cliente no dejó un comentario.shonte D.
El cliente no dejó un comentario.Rodney H.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.karen L.
I haven't used Uhaul and take my email off your list!!CHRIS P.
El cliente no dejó un comentario.DONNA J.
El cliente no dejó un comentario.TAMMY L.
El cliente no dejó un comentario.mary G.
The lady that called to verify appointment pick up and helped at the counter was EXCELLENT. she was knowledgeable, instructive, and engaging in the details of our upcoming trip. She was a pleasure to work with and I was honored to make her acquaintance. U-Haul should be thankful for her.Rachael R.
Tell them you refuse to rent a motorcycle trailer to someone cause they'll be denied a pickup truck rental anywhere everywhere to tow your trailer. Instead I got ran around three locations had take trailer back costed me $350 and still had to pay for a days rental fee for less that an hour or so of renting it.. Smhhsdro rent a Box truck.. got jerked around there at locatijntolx they were closed and didn't mention anything bout being able to self check me a truck.. Them got a 15 foot truck instead of a mere 10 footer I needed and wanted.. smhConstantine N.
The drop-off staff were very friendly and efficient. Thx.Helen G.
El cliente no dejó un comentario.Richard D.
El cliente no dejó un comentario.Thomas L.
El cliente no dejó un comentario.Rebecca O.
El cliente no dejó un comentario.LONNIE F.
No one was available when trailer dropped off. Perhaps because I dropped it when store was closed- maybe due to virus also. This location needs to be added to your drop off listing of locations. A young man called me regarding this transaction and he was absolutely NASTY to me, Discourteous, rude, I reported him because he had no concept of Customer Service. Eventually I spoke to a lady in cyst service and she was awesome!VERNELLE A.
El cliente no dejó un comentario.annie C.
El cliente no dejó un comentario.gail P.
El cliente no dejó un comentario.emmett W.
good job...keep at it...james K.
Barbara was the real treasure at Backyard Treasures. She even came out and physically helped my hitch the trailer. Very nice person and service provider. In and out in 15 minutes. I'll do all my UHaul business from this location.Michael S.
El cliente no dejó un comentario.Carl C.
Very professional and friendly.Danny H.
I was suppose 2 take truck back with 1/4 Tank of gas. I took it back with 1/2 tank & They charge me for being 7 miles over my Mileage limit. I did not like that.tommy T.
El cliente no dejó un comentario.Christopher W.
El cliente no dejó un comentario.Comer J.
El cliente no dejó un comentario.VERNELLE A.
El cliente no dejó un comentario.RICHARD D.
El cliente no dejó un comentario.Jacklyn J.
El cliente no dejó un comentario.Steve S.
El cliente no dejó un comentario.myra H.
I was extremely pleased with Mrs Barbara and Stan from backyard treasures I have never needed a uhaul before. Both were very knowledgeable and helpful. If I were to ever need a uhaul vehicle again I would not hesitate to return here. Customer service was excellent. Price was fair. Thank you backyard treasures for an awesome serviceeric W.
El cliente no dejó un comentario.Valencia S.
No problems. It was raining and the gentleman even came out with an umbrella to meet and greet me. Awesome place.Rhonda O.
El cliente no dejó un comentario.rodger H.
No issue with rental, all went well.Kraig K.
Totally appropriate vehicle good price clean no issuesrobert M.
El cliente no dejó un comentario.jeff L.
This is a great location I always get great service. I have used this location for both renting and returning.Jerry H.
The drop off location was "non-existent" the contact number given was clear across clear across the City of Dothan, another location issue. Uhaul, I have used your equipment multiple times and it has been good, yet, it seems the service end/side to your business is lacking regarding pick up and drop off.Darren B.
This was the BEST customer service I have ever received from a rental business! The truck was immaculate and the agent a joy to work with.Marsha L.
Everything was good. Truck I reserved wasn't there so they let me get the next size up for same price. Friendly, knowledgeable, helpful people! Definitely recommend this locationlisa H.
El cliente no dejó un comentario.Lou U.
The individual I dealt with was excellent and a pleasure to speak with.steve J.