They did not properly check me outJAMES P.
Moving Truck Rental in Dewey, AZ at Blue Ridge Market Mini Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Dewey, AZ 86327
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Train your employees on customer service and maintain your vehicles that are broken down. You all rent out trucks to clients like myself to drive on freeways with an engine light on.margie J.
I don't understand how the reservations work but the dewey location was kind and knowledgeable and extremely easy to work with. Initially someone from the Prescott location changed my pick up location and when I asked why that female was extremely rude and did not care about my situation. When I called back to see if my pick up location could be changed because I could literally see the truck, the male who answered at the prescott location was kind and helped me right away.MELISSA K.
Person had no clue how to assign the trailer even though we'd reserved and arranged everything on line. It took a full hour to simply pick up a trailer. We'd driven 7-hours, just to end up in an hour of confusion. The trailer was OK but had no brakes. Dirty facility and restrooms were closed! I would NEVER use this location again!DAVID B.
Could not have been any better trailer was in excellent condition and the employees were very helpful and pleasantBrian V.
Everything was goodDAN M.
Person needs to be more informed and knowledgeable. Waited forever. She seemed rude. Sarcastic. Pricing inaccuracy. Quoted 103.00, then 117.00, then 128.00 , 143.00 then ended up at 145.00. The more I talked with the lady. The more the price went up. I was quoted 117.00 (change) from the uHual representative.joe L.
Nothing. You nailed it!Thomas C.
Eileen was particularly helpful.Glen B.
Gas station with no respect of COVID Mandates. Very uncomfortable and had to wait for locals to get taken care of with the gas station and talking before I was even acknowledged. Took 2 hours no one wore masks. Truck was filthy. Very disappointed with uhual with this move. I had to travel an hour to get a truck that was reserved locally. Will not refer or use anymore. Will be informing all friends and familyJames B.
Friendly experience.ARNOLD C.
Complaint: Your app showed a 7:30 pickup time. When I got there (a convenience store/gas station/UHaul rental place) the clerk said that UHaul rentals could not be processed until 9 a.m. I hired a guy to help me unload starting at 9 so I lost time because I had to go back, get the truck and lose about a half an hour. SUGGESTION-Make sure your app lines up with when the rental facility is actually open.JOSEPH R.
great staff great job hard workJulianne M.
Interior (back of the truck) dirty. Windshield dirty. Staff was excellent and very helpfulCarol L.
Everything greatthomas P.
Truck was filthy inside and out. Smelled of cigarette smoke and weed. Back had chunks of mud everywhere.Kevin C.
Look for a more personal associate. She was rude, talking badly about other associates, cursing excessively and how she wish the did not offer this service at her convenience store.Arthur G.
At 82 I'm not as agile as I once was. An agile young person crawled under and attached the chain in Maine.When we went to drop off our car transporter in Arizona, I asked if anyone could climb under the trailer to detach the chain around the frame. "No. Sorry." It took me a full fifteen minutes in the Arizona heat to climb under and detach the chain. My body is still recovering four days latercharles D.
Eileen did a great job of getting us taken care of, after a hard day of dealing with our move.LUCIEN J.
Had truck for 24hrs drove it less than a hundred mi seemed expensive when they advertise 29 bucks and the total was over one hundredlarry R.
Nothing the experience was very easy and Eileen I believe her name was was fantastic had me out of there in 10 minutes since I checked in ahead of time online!Bert O.
Polite and efficient.Douglas B.
As a retired retail manager, this location would benefit from additional training. The clerks appear to be stressed when dealing with more than one customer and phones ringing at the same time. Their frustration is misdirected at customersMONICA N.
The establishment where I usually rent from U-Haul needs to have a new computer so they can make rentals easier and faster for customersJAY A.