I picked the 24/7 truck share so I could pick up the truck at 7:30am before the store opened so I wouldn't waste my Sunday moving all day as we just needed to make one trip and it would only take a couple hours. When I got there 15 minutes early as the email suggested. I was unable to pick up my truck and told I had to wait until the store opened at 9. I was very upset. I called customer service and explained the situation the credited me 50 dollars back. I explained to them this was ridiculous and I didn't think I should have to pay for my rental because this was there mistake not mine. She told me I would have to discuss with general manager of the store when I got there. So after waiting almost two hours I went in and tried to explain to him what happened. He wasn't concerned about the situation at all. He didn't act like he cared at all. Didn't apologize. Then I told him I didn't feel like I should have to pay and he then gave me a total with the same price I was supposed to pay which was 60 something. I said there's nothing you could do. He's like oh, I forgot. Then gave me a total for 48. After looking at the receipt. Nothing was taken off my bill. I still paid 34.99 and mileage for the truck. I was very disappointed and won't be back. Very unprofessional.
Alquiler de camión de mudanzas en Des Moines, IA en U-Haul Moving & Storage of East Side
¿Te mudas de o a Des Moines, IA 50317? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage of East Side. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage of East Side
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Des Moines, IA.
Alquileres de vans de carga y pickup en Des Moines, IA
Los alquileres de van de carga y pickup U-Haul en Des Moines, IA son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Des Moines, IA 50317. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
When checking in the vehicle make sure you are doing it accurately.
I'm not sure if they were just short staffed or not, but there seemed to only be one person doing anything while others that looked like they may work there were just standing around goofing off with some construction guys.
The employee was very friendly & competent
I was charged A gas fee, for not returning it where it started, but I followed the instructions on the paper that were highlightedâ€¦ I wasn't going to turn around and drive to a gas station to put more gas in
On the question was it clean and inviting? To be fair. It was under remodeling.
The attendant that rented me the truck did not ask about mileage so when I returned the truck to Springfield, MO I was charged for extra mileage.
Very professional and helpful employees
Highly recommend the Hubbell U-Haul rental facility- Than you & God Bless!
I just handed my key back and was out the door.
I rented a very user friendly car tow from 2 very helpful & pleasant men. I will return to this uhaul location if my need arises for their equipment. I was shocked at the enormity of their indoor & climate controlled storage area. They get all pluses from me
Hire people who have a focus on customer service. Absolutely terrible at 3 locations before I got a trailer. And then they tried overcharging me for a late return when I returned it same day. Never again.
they took care of us right away. Real smooth in and out. Wonderful.
quick and convenient
The gentleman that helped me was efficient and friendly. The location looks like it's just being put together or being shut down.
The uhaul share app to return the truck isn't the best - cuz it took me an hour with the app and ended up calling customer service cuz i couldn't get it and its contactless return after hours - its not convenient like some say , its better to return during business hours so u dont have ussues returning it
Both guys working the counter were more than helpful! If I could rate 10 stars I would!
The workers were very professional. I was very pleased with my experience.
There were 3 customersbin front of us, so it was kind of busy for them. When we handed the employee the key and told him we were returning it he said be right back but went to a different row than we parked. We went out to show him where the vehicle was which he responded I know. He checked the vehicle didnt say a word until i sent your receipt, anything else. Neither pick up or drop off employee seemed friendly or like they wanted to answer questions. The phone call I received from U-Haul was much more friendly than any in-person employee.
They let a customer budge ahead of me, and I had to spend an extra 1/2 hour before I could get hooked up and leave. And then on return they spent 20 minutes with another customer before I could get unhooked, inspected, and leave They spent all that time rating a customers tow capacity on their computer.
More staff. Only one person working.
No issues, seemed to have good inventory of equipment. They are adding indoor storage that should be nice. Hope they price it reasonably.
Great people to work with!