Facilities nice and lots of equipment. Under staffed leads to slow service.Andrew P.
Trailer Rental & Towing in Des Moines, IA at U-Haul Moving & Storage of East Side
Des Moines, IA 50317
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Des Moines, IA 50317
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make sure there isn't a giant screw in the tire.JOSEPH A.
People on the phone don't know what they are talking about when trying to reserve. Tell us one thing on the phone and get there and it's another thing causing it to take over an hour to pick up trailer. Should also open earlier to be able to pick up like 7 am.Kevin W.
Easy checkout. Clean truck. 5 starsdavid M.
Never enough staff. Always have to wait. Always.J Scott E.
While originally I had reserved a truck at a location closer to my house, it was transferred to this facility due to equipment availability. This should be a prototype for any Uhaul facility. It was clean, well laid out, spacious, and the agent found my vehicle in the lot and brought it to me. This has never happened at any other Uhaul office I have dealt with. Kudos.CRYSTAL SUE B.
Seems like you might need an extra employee the wait time is a little long but not that badDebra E.
I had great service with local employees and equipment.TERESA T.
More staff , have to wait too long for assistance.William S.
Rental truck was makie very loud noisy while driving, truck was not seal properly. And also too much heat was coming from the engine in the floor.PUSPA D.
Putting a drop off button day for local pick up would be cool so that you are not expected to bring the truck back day. I originally planned to have the truck until Monday but was told I had to have it back Saturday(24 hours) I could do that because all my family and friends were helping the following days. The guy at the counter was very rude about this whole situation. I called customer service and they got my taken care of. Having that drop off date for local trips would have avoided all of this.Tyler C.
Very well organized. Made drop off quick and easy.RAMON C.
Very well organized.RAMON C.
The truck we got had a exhaust leak and was not able to drive long without stopping for some fresh air. I told Brian and did not even seem to bother him only to say he was going to send it in to be fixed. You would think you would at least get an apology for the subpar truck we paid good money for a few hours or a discount at least.Stanley H.
Great service from employees but the system of u-haul needs some work. Computer errors to miscommunications from other stores on tryna make reservations for pickup at locations that have none available and not knowing the location has nothing so waiting in line an hour to find out stinks.NATHEN P.
The check in process was smooth. The only complaint I have is that if a customer rents moving blankets, requiring them to fold them upon return is ridiculous. The gentleman checking us back in threatened to charge me a fee if I didn't get back in the truck and fold the 6 dozen moving blankets that I paid to rent. Folding should be included in the price of rental.Sydney R.
The driving experience of the trucks are not great. The pedal placement makes it hard to not hit the gas when trying to find the brake. No cruise control and an uncomfortable pedal placement makes it hard to not get a leg cramp. Had to make up a position for my leg to get comfortable. Would not recommend for droves longer than an hour.Dalton L.
KEEP UP THE GOOD WORK.John B.
I did everything online, including using the online pickup / return system. I set the reservation for 10am. I didn't arrive until around 10:30 and the truck was still not ready; was still being cleaned/readied for me. Additionally, the online system says you can "skip the line" to pick up the key. The only attendant inside was with another client and and I waited 5 - 10 minutes before he addressed me and then said the truck is still in return processing. When he was done with the other customer, he got me the key. Not really "skipping the line." A much longer wait than anticipated to pickup the truck. Also, $35 to fill a quarter thank of gas seems excessive...and a surprise Somewhere I missed the gas filling clause in the fine print. Otherwise, return was less painful than the pickup.Harold C.
NONE of the email or text links sent by Uhaul worked. They went to session expired or unusable pages. The location handled everything well.Glenn D.
I was in and out in 10 minutes. Excellent customer service!!Juanita G.
Leave me aloneENRIQUE M.
The GM of this location was very understanding that I've never towed anything before. He helped me and explained how to put my equipment on for future projects! Overall this was an amazing experience!Elijah S.
More staff as it took a half hour to check one guy in for a trailer and left 6 people in line in the store.Travis H.
The van was clean and new! the whole process of renting the van was very easy. I was really happy with the whole experience.Tracy W.