The guy behind the desk was rude. The truck was not clean. The truck had no gas and had to fill it immediately after driving it. They did not give me a dolly.
Ali a
Everfresh Fruit Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Dearborn Heights, MI 48127
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Vehicle was smelling marijuana smoking and dirty inside. Track almost had no foils.
MOHAMAD JWhile the lequipment was clean, my only suggestion would be better customer service. The person seemed quite disinterested, giving me a feeling that I am causing inconvenience to him for asking for service. No greetings, no walkthrough. I would really ask to improve customer service and interaction at this site.
MAHMUD MI was overcharged for the rental — excessive mileage, moving pads, and unexplained charge. I am sending in a formal request for customer service assistance.
DAVID MThis was not the location I reserved. U-Haul called the night before to inform me the truck I reserved wasn't available at any local location. I had to travel out of my way to pick up the correct size truck and it was filthy. And because I booked it for a desk pick-up, I couldn't check-in at the kiosk. All of this put us way behind schedule and put us in a dirty truck for a very long drive. And this truck didn't include the moving blankets I reserved and needed! This was a garbage experience because U-Haul didn't actually provide what the customer reserved! And the phone rep didn't give a flip either.
Sharon M