It was not an easy check in process as stated online. Before booking online, I walked into the location to ask the staff if there were any U-Haul vehicles available for rent. Both employees working at the desk flatly told me, "No, not today." Unsatisfied with the answer, I went out to my car and checked the U-Haul mobile platform. To my surprise, the system showed immediate availability at that exact location. I successfully completed the booking and payment on my end within minutes. When I returned inside to show the completed check-in and pick up the keys, the service deteriorated further: An older employee told me I had to wait for someone else to return inside, forcing me to stand around for 10 to 15 minutes. While waiting, I called customer service and as soon as someone answered the line, the store found my reservation.
Latanya R
Midway Beverage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Dallas, TX 75287
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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LAQUETTA TOnly had them hail 4 hours and was still charged for a full 24 hours day, that’s ridiculous.
Darrell CThe freaking truck was on EMPTY when we picked it up. I drove only 15 miles, left the merchant know it was empty—the pickup inspection had photos to prove it was empty— and UHUAL charged me a REFUEL FEE and service fee, which was about $90 freaking dollars. I filed a dispute and they still haven’t gotten back to me. I have called them and they keep ending up with a, “that is the general manager’s job. They’ll get back to you.” I’m pissed and unsure why the service went downhill and especially when responding to this.
Rachel B5th time using these guys and there's no faster "get in, get out" than them.
TODD G